Geek Squad

Reviews

• JP

  Jack Parr

  Nov 9, 2025
  5.0
  These guys are on top of it! Not pushy just helpful and knowledgeable. They installed my remote start on my cart in under 2 hours and very professionally looking still.
• SL

  Sharon Lyon

  Jun 29, 2023
  5.0
  I have never been disappointed by the GeekSquad. Dustin B and Michael are the best. Thanks for getting me out of a jam.
• MR

  Matthew Reinacher

  Dec 30, 2020
  1.0
  The call directory is the worst I’ve ever had to witness. The store’s number says that it’s creating high call volume and to call back later, I live 4 minutes from there and I drove to see if it was packed. Walked in and there wasn’t a single person on the phone and the store wasn’t even packed at all with the covid stuff happening. And when I asked to see a manager I was very rudely spoken to. As a 18 year old I might not get taken seriously, but I am an adult with money paying for a service and deserve the respect of anyone else. 1/10 on everything won’t be seeing me or anyone that I have shared this story with shopping or getting any services provided by geek squad or Best Buy.
• JW

  John Wolen

  Jun 24, 2013
  2.0
  I have been there multiple times. Bad wait times. They are usually unable to fix the problems, and never do so without charging exorbitant extra fees, despite my having bought into their "service plans". You are better off going elsewhere or finding help on the internet.

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