Mixed experiences with customer service; some found staff friendly and helpful, while others reported rudeness and lack of assistance.
Product Availability
Customers noted a lack of stock for certain items, leading to frustration, especially during peak shopping times.
Store Experience
The store environment received positive remarks for cleanliness, but many customers expressed dissatisfaction with the level of employee engagement.
Communication Issues
Frequent complaints about difficulties in reaching the store via phone and poor communication regarding product availability and services.
Geek Squad Performance
Inconsistent experiences with Geek Squad services; some customers reported helpful assistance, while others faced unhelpful or misleading information.
KK
Kenneth Kutcher
Nov 15, 2025
1.0
11-15-2025. Drove about 50miles to get an orange 17 pro max 512. There is supposed to be one available. Asked for help from the young man greeting us at the door. He said he would find someone. Waited for two employees who were waiting on a guy looking at glasses. After they were done the employees walked away talking and laughing. Wow no phone here. NO SERVICE NO SALE. And after that answer we all should shop elsewhere........
MP
Martha Phemester
Nov 14, 2025
5.0
Very helpful staff. Found what we needed.
AA
Al
Nov 12, 2025
4.0
Best price for a dell laptop with features i was looking for. Was able to order online and pick up. Also got instant credet to pay off in 12 months
JP
Jack Parr
Nov 9, 2025
5.0
Excellent people and great products reasonably priced
What products can I find at Best Buy in Triadelphia, WV?
You can shop for TVs, computers, appliances, and more electronics at Best Buy in Triadelphia, WV.
What are the operating hours of Best Buy at 150 Satterfield Dr?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy offer curbside pickup at this location?
Best Buy offers same-day curbside pickup services.
Is there Geek Squad support available at this Best Buy?
Yes, Geek Squad support is available at this Best Buy location, providing expert advice and repair services.
Can I pay by debit card or check at Best Buy Triadelphia?
Yes, Best Buy accepts debit cards and checks as payment methods. Cash-only is not required.
Does this Best Buy location accept electronics for recycling?
Yes, electronics recycling services are available at this Best Buy store.
Do I need an appointment to shop or get services at Best Buy?
No appointment is necessary for in-store shopping or services at this Best Buy location.
What other electronics and repair services are located near Best Buy Triadelphia?
Nearby, you can find Geek Squad for computer repair and mobile phone services, as well as Sprint Store, AT&T Store, and GameStop for mobile and electronics needs.
Where can I go for dining near Best Buy Triadelphia?
Nearby dining options include Primanti Bros. for American food and sports bar atmosphere, Fusion Japanese Steakhouse for sushi and seafood, and Chipotle Mexican Grill for quick Mexican cuisine.
What shopping centers or stores are close to Best Buy in Triadelphia?
The Highlands shopping center is nearby for arts, entertainment, and shopping, along with Target Store Wheeling for grocery and retail needs.