Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is South Charleston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.8
603 reviews
5 stars
547
4 stars
19
3 stars
11
2 stars9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and ability to resolve issues efficiently.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in explaining products and services, helping customers make informed decisions.
Positive Experiences
Overall, customers reported enjoyable experiences, often mentioning specific employees who went above and beyond.
Efficiency
Several customers noted quick service and smooth transactions, particularly during phone upgrades and account changes.
Problem Resolution
Staff were commended for effectively addressing technical issues and providing solutions, enhancing customer satisfaction.
- MKMary Kimble2 days ago5.0Chelsea is a very professional worker and so helpful. She took the time to lay out all of my options for my broken device. She's my saving angel and I'm so thankful I got her assistance today. I will be back to see her.
- GBGary Baker4 days ago5.0I called the store and Chelsey answered the phone ready to help me switch services. I had consumer cellular and I never could find a store to visit to get the help I needed. The experience I had today at this store was great! She helped me switch my number to Verizon and set up my phone the way I wanted. I'm a senior citizen and a veteran so she made sure to get me the discounts added to my plan as well. I will be coming back to this store again for any help I need.
- JRjamiel robinsonNov 1, 20255.0⭐️⭐️⭐️⭐️⭐️ Ernest was fantastic! He made switching carriers super easy and took the time to explain everything clearly. He even stayed late to make sure everything was finished and working perfectly. It’s rare to find someone so patient and dedicated—thank you, Ernest, for going above and beyond to help us out! The Robinson’s
- AMAlicia MossNov 1, 20251.0⭐️⭐️⭐️⭐️⭐️ Ernest was absolutely amazing! He helped us switch carriers and made the whole process smooth and stress-free. He even stayed after hours to make sure everything was set up correctly and that we were completely taken care of. You can really tell he cares about his customers and goes above and beyond to help. Highly recommend working with Ernest—thank you for the outstanding service! The Robinson’s
- JTJeremy ThackerOct 23, 20255.0I just want to say I usually avoid doing anything with my phone and dealing with these companies, even to the point that I will pay more for years because it is always such a hassle. Today I was lucky enough to get Madyson! She was so great. Handling multiple customers at a time while waiting for my new phone to sync all while making sure I was engaged and comfortable, keeping me updated, and all while maintaining the level of customer service every company should strive for. She answered all of my silly questions and never showed any frustration and ended up saving me 60.00 on my future bills! Thank you so much Madyson! As someone who works in customer service myself, you are a rare and valuable asset to your company!
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in South Charleston?
The Verizon store is located at 40 R H L Blvd, South Charleston, WV 25309.
What brands of smartphones can I find at this Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon store.
What are the store hours for the Verizon Cellular Sales location?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in store at this Verizon location?
Yes, the Verizon store offers in-store pickup for orders.
What types of services does this Verizon store provide?
This store offers Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact the Verizon Cellular Sales store for appointments or inquiries?
You can call them at +1 304-744-3906 or email CustomerService@cellularsales.com.
Are there nearby places where I can enjoy a coffee before or after visiting Verizon?
Yes, there are two Starbucks coffee shops nearby where you can relax before or after your visit to Verizon.
What nearby stores can I visit if I want to shop for home goods or furniture near the Verizon store?
You can visit HomeGoods, Pier 1 Imports, and CVS Beauty for home goods and furniture shopping near the Verizon store.
Are there entertainment or dining options near the Verizon Cellular Sales store in South Charleston?
Yes, nearby entertainment and dining options include GameStop for gaming enthusiasts, China Gourmet for Chinese cuisine, IHOP for breakfast and brunch, UNO Pizzeria & Grill for pizza, and Hibachi Japanese Steakhouse for sushi and steak.