Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Ripley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 124a Mcgraw St.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.9
732 reviews
5 stars
713
4 stars6
3 stars2
2 stars4
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Wyatt, Jennifer, and Cassie, received high praise for their helpfulness, friendliness, and professionalism, often going above and beyond to assist customers.
Store Experience
Customers reported positive experiences in the store, highlighting the welcoming atmosphere and the staff's ability to handle complex issues efficiently.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers make informed decisions and find the best deals.
Recommendations
Many customers highly recommended the store and specific employees, indicating a strong likelihood of return visits and referrals.
- MBMike B.2 days ago5.0Mae (Maylea) and Braedon were extremely helpful to me in a difficult situation. Prior to both of them starting in the Ripley, WV store, in early October 2025, I purchased two new phones (iPhone 17) and upgraded service. I noticed issues with my bill (it was about $100 more than I anticipated, accounting for the higher first month which was explained to me when I purchased) and tried to resolve the issue via the 1-800 #, and in the store. No success with customer service (1-800#). It was very difficult to get on the same page with them and reach a resolution, even after being on the phone for 45 minutes or over an hour at times. I'll omit some details here related to my other efforts to resolve and skip to January 2026. I came into the store at ~645pm to see if the new manager had started, which I was told would be the easiest way to resolve my issue when I stopped in the store in November. She had, but she wasn't there, and it turned out to be irrelevant anyway. Braedon was there, working with a customer. He stayed until almost 8 o'clock (they close at 7pm) with me getting the ball rolling on figuring out what the issues were with my bill. He set up an appointment for me the next morning during which the issues were all resolved, and immediately after which I wrote this review. Resolving the issues involved efforts from both Mae and Braedon again. They identified the totality of the overcharges, and helped advocate for me with customer service, who was, yet again, very difficult to deal with. Mae and Braedon demonstrated excellent professionalism as to their candor/demeanor and technical knowledge. They also correctly evaluated what I suspect is a relatively uncommon situation with my particular bill etc., that could easily have been mistaken as someone trying to complain about nonsense just to get a discount etc. If I could give a 6 out of 5 rating, I would, and the particulars about Mae and Braedon mentioned above would be the reason.
- MPMarc Anthony Brannon PrattJan 3, 20265.0I have had a issue with a phone for over a week and customer support got me no where, I came into the store and Maylea was a absolute godsend and amazing! She got it the problem situated and fixed x10! Very polite and very friendly, she definitely cared bout helping the customers! PSA if anyone needs help, ask for Maylea! I highly suggest this! Thank you Maylea!
- ADAxel DugginsDec 14, 20255.0May was so much help and a excellent worker please stop by this store if you are a Verizon customer or a soon to be one
- MBMatt BonesDec 14, 20255.0Great store, may was a huge help getting me everything I needed!
- BHBrittany HoodDec 14, 20255.0Very helpful team! They go above and beyond to help and take care of you!
Frequently Asked Questions About Verizon
What products and services does Verizon in Ripley offer?
Verizon provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They offer Verizon network coverage including 5G service for consumers and businesses.
Where is Verizon located in Ripley and what are their hours of operation?
Verizon is located at 124a Mcgraw St, Ripley, WV 25271. They are open Monday to Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Does Verizon in Ripley offer in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers.
Which brands can I find at the Verizon store in Ripley?
You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and many more at Verizon in Ripley.
Can I schedule an appointment or check deals online for Verizon Ripley?
Yes, you can schedule appointments and check today's best deals via their website and the My Verizon app.
What payment methods are accepted at Verizon in Ripley?
Verizon accepts payments by check and debit card, allowing flexible payment options.
Are there other Verizon or mobile phone stores near this Verizon location in Ripley?
Yes, nearby mobile phone stores include TCC, Verizon Authorized Retailer, and another Verizon store, both close to the 124a Mcgraw St location.
What nearby places can I visit around Verizon in Ripley?
Nearby you can visit Hibbett Sports for athletic gear, Tractor Supply Co. for home improvement needs, and Holiday Inn Express & Suites Ripley for accommodation, making your shopping or visit more convenient and enjoyable.
How can nearby establishments like Kroger Pharmacy and Western Union be useful during my visit to Verizon Ripley?
Kroger Pharmacy nearby offers pharmacy and medical supplies, convenient for health needs, and Western Union provides money transfer services, which might assist you if you need financial transactions while visiting the area.
Does Verizon in Ripley provide assistance for business accounts and technology upgrades?
Yes, Verizon offers services including business accounts, upgrades, new lines, device financing, and free bill analysis to support business and individual technology needs.