Business Details
38 Joshua M Freeman Blvd, Ranson, WV
25438, United States
Certified by Verizon • Feb 22, 2026
(304) 396-9917
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/ranson-wv
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 38 Joshua M. Freeman Blvd in Ranson, WV 25438
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
211 reviews
5 stars
169
4 stars
8
3 stars3
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Amber, Zane, and Candace.
Store Issues
Several reviews mentioned problems with store operations, including inconsistent hours, lack of staff, and cleanliness issues.
Hidden Fees
Customers expressed frustration over unexpected fees and charges that were not clearly communicated during transactions.
Product Availability
Some customers noted limited inventory and accessory options, which affected their shopping experience.
Mixed Experiences
While many reviews were positive, there were also significant complaints about service quality and deceptive practices, indicating a divide in customer satisfaction.
- TPTony Phillips3 days ago5.0Stellar service. Best experience I’ve ever had at a Verizon store. I don’t even live in West Virginia, I was just visiting Just the area when my phone needed replacing. But I will drive back to continue using the store from now on!
- JSJim sFeb 9, 20262.0They couldn't help and they have so many hidden costs. It's insane.I was supposed to get a free phone, but ended up paying a hundred and fifty dollars a month
- MFMichael and Karen FlinchumFeb 3, 20265.0Amber was great to work with. She explained everything and did not try to force us to switch. Overall, it was a positive experience.
- MMMusiqueJan 22, 20265.0🌟 Customer Service Shoutout! To AMBER🌟 I had an outstanding experience with a Verizon representative who truly went above and beyond to deliver exceptional customer service. Their attention to detail, patience, and deep knowledge of Verizon’s products made the entire process smooth and stress-free. It’s refreshing to interact with someone so well-versed, professional, and genuinely dedicated to helping customers find the right solutions. Thank you for setting such a high standard of service and representing Verizon with excellence! 👏
- MMmellowmind12Jan 21, 20265.0Very happy with the service and willingness to get me out the door quickly and easily....didnt know this location was there but will be going there moving forward
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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