Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Princeton, WV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
258 reviews
5 stars
217
4 stars
21
3 stars
5
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Haley, Chris, and Josh.
Staffing Issues
Several reviews highlighted concerns about being understaffed, leading to long wait times and delays in service.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding unresolved issues and rude behavior from management.
Store Environment
The store was generally described as clean, but the service speed was often criticized due to limited staff availability.
- MFMary FieldsDec 27, 20255.0Haley was an awesome agent. She worked diligently to get everything worked out for me. She didn't give up til she found the best deals for me. A sweet girl all around.
- ASAlli SpicerDec 16, 20255.0Everyone at this store is phenomenal at their jobs! Easy to talk to and made the experience enjoyable! I would 100% recommend this store to all my friends and family.
- SSSamuel SalmonsSep 25, 20255.0They are very nice and friendly I have been with them for a long time
- BBBrian BradleyMar 8, 20215.0Excellent customer service
Frequently Asked Questions About Verizon
What services does Verizon at 245 Greasy Ridge Rd in Princeton offer?
Verizon in Princeton offers wireless devices including phones, tablets, smartwatches, accessories, new lines, upgrades, and device protection as a Verizon Authorized Retailer.
What are the operating hours for Verizon in Princeton, WV?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at the Verizon store in Princeton?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide in-store pickup services?
Yes, they offer in-store pickup for orders.
Which brands can I find at the Verizon Authorized Retailer in Princeton?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox, Casemate, and more.
Is free Wi-Fi available at the Verizon store on Greasy Ridge Rd?
Yes, the store offers free Wi-Fi to customers.
What languages are spoken at the Verizon store in Princeton?
The store services customers in English and Spanish.
Where can I find dining options near the Verizon store in Princeton?
Nearby dining includes Azul Mexican Grill and Campestre for Mexican cuisine, Kimono Japanese Seafood & Steak House for sushi, Subway for sandwiches, and Outback Steakhouse for American fare.
What shopping options are close to the Verizon store that I can visit before or after?
There are various nearby retail stores like Cato Fashions, Sally Beauty, Shoe Dept., Burkes Outlet, bealls, Walmart Princeton, and RadioShack.
Are there other mobile phone stores near the Verizon authorized retailer in Princeton?
Yes, nearby mobile phone stores include AT&T, UScellular, and RadioShack, providing more options for wireless products and services.