Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Parkersburg, WV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
414 reviews
5 stars
321
4 stars
41
3 stars
13
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also significant complaints about rude management and dishonest practices, leading to a mixed overall perception.
Efficiency
Several customers noted quick service and efficient handling of their needs, often mentioning being in and out of the store in a timely manner.
Product Knowledge
Customers frequently commented on the staff's product knowledge, with many feeling well-informed about their purchases and options.
- FMFred McKinney4 days ago5.0The salesman was thoughtful of all our questions. Explained everything very well. Very helpful.
- SAShannon AllenJan 2, 20265.0Top shelf and worth it this is the only REAL mobile device and more store. Kaleb helped me with many questions and brought my Android back to health YES this is the place to go now I need the tablet soon.
- JHJoie HoeffelOct 29, 20255.0Greated right away friendly kmowledable staff .
- JRJeff RichardsOct 11, 20255.0Andy and Tommy both were very helpful and took care of the issue I was having with ease... Thanks again guys
- RSRusty ShacklefordAug 30, 20251.0Straight up liars. I through all the hassle to transfer a line and the lady in this placed told me a completely different story the very next day. Do not trust these people.
Frequently Asked Questions About Verizon
What products does Verizon Parkersburg offer?
Verizon Parkersburg offers a wide range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, laptops, and accessories like cases and audio devices.
What are the store hours for Verizon Parkersburg?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does Verizon Parkersburg offer in-store pickup?
Yes, Verizon Parkersburg offers in-store pickup services for your convenience.
Which payment options are accepted at Verizon Parkersburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon Parkersburg an authorized Verizon retailer?
Yes, Verizon Parkersburg is an authorized Verizon retailer committed to providing a great experience with Verizon products and services.
What languages are supported at Verizon Parkersburg?
The store supports both English and Spanish languages to assist customers.
Can I recycle electronics at Verizon Parkersburg?
Yes, the store offers electronics recycling services.
How can I find Verizon Parkersburg if I'm visiting Bob Evans restaurant nearby?
Verizon Parkersburg is located nearby at 2837 Pike St, close to Bob Evans, making it convenient to visit before or after dining there.
What other mobile phone stores are near Verizon Parkersburg?
Nearby mobile phone stores include Cricket Wireless (Inside Gamestop), T-Mobile, and Optimum, providing various mobile service options.
Are there convenient amenities near Verizon Parkersburg for customers?
Yes, customers can visit nearby places like Starbucks for coffee, Speedway gas station for fuel and convenience items, and First Settlement Physical Therapy for health services.