Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Parkersburg, WV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
409 reviews
5 stars
316
4 stars
41
3 stars
13
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Eli, Bear, and Brittany.
Mixed Experiences
While some customers had fantastic experiences, others reported poor service, particularly from management and specific employees.
Efficiency
Several reviews highlighted quick service, with customers noting they were in and out of the store in a timely manner.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Inventory Issues
Some customers mentioned limited inventory, particularly regarding phone cases and accessories.
- JHJoie HoeffelOct 29, 20255.0Greated right away friendly kmowledable staff .
- JRJeff RichardsOct 11, 20255.0Andy and Tommy both were very helpful and took care of the issue I was having with ease... Thanks again guys
- RSRusty ShacklefordAug 30, 20251.0Straight up liars. I through all the hassle to transfer a line and the lady in this placed told me a completely different story the very next day. Do not trust these people.
- JJJeanineJul 5, 20255.0No one's better...
- MSMark SinnettJan 5, 20225.0Always helpful when paying pre pay account Always take care of me as quickly as possible.
Frequently Asked Questions About Verizon
What products does Verizon Parkersburg offer?
Verizon Parkersburg offers a wide range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, laptops, and accessories like cases and audio devices.
What are the store hours for Verizon Parkersburg?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does Verizon Parkersburg offer in-store pickup?
Yes, Verizon Parkersburg offers in-store pickup services for your convenience.
Which payment options are accepted at Verizon Parkersburg?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon Parkersburg an authorized Verizon retailer?
Yes, Verizon Parkersburg is an authorized Verizon retailer committed to providing a great experience with Verizon products and services.
What languages are supported at Verizon Parkersburg?
The store supports both English and Spanish languages to assist customers.
Can I recycle electronics at Verizon Parkersburg?
Yes, the store offers electronics recycling services.
How can I find Verizon Parkersburg if I'm visiting Bob Evans restaurant nearby?
Verizon Parkersburg is located nearby at 2837 Pike St, close to Bob Evans, making it convenient to visit before or after dining there.
What other mobile phone stores are near Verizon Parkersburg?
Nearby mobile phone stores include Cricket Wireless (Inside Gamestop), T-Mobile, and Optimum, providing various mobile service options.
Are there convenient amenities near Verizon Parkersburg for customers?
Yes, customers can visit nearby places like Starbucks for coffee, Speedway gas station for fuel and convenience items, and First Settlement Physical Therapy for health services.