Verizon

4.8
433 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Morgantown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 410 Suncrest Town Centre Dr.

Location

Verizon
410 Suncrest Town Centre Dr, Morgantown, WV
26505, United States

Hours

Reviews

4.8
429 reviews
5 stars
399
4 stars
7
3 stars
2
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees like Jasmyn, Josh, and Jake.

Efficiency

Many reviews highlighted the quick and efficient service, with customers noting fast phone upgrades and seamless transitions to new plans.

Knowledgeable Staff

The staff was frequently described as knowledgeable, providing clear information and assistance with various phone and plan options.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding billing issues and one employee's behavior.
  • SM
    Serria Moats
    Dec 29, 2025
    5.0
    Best customer service I have ever had !!
  • KW
    Karen White
    Dec 19, 2025
    5.0
    Excellent service!
  • KB
    Kimberly Bradley
    Dec 12, 2025
    5.0
    Swerve was the best and is smarter than y’all’s tech team
  • MZ
    Mera Z
    Dec 4, 2025
    5.0
    Servious was a pleasure to work with he was very professional and friendly. We appreciated his time and patience working on setting up our new phones.
  • FD
    Foofy Doodle
    Nov 29, 2025
    5.0
    My personal experience here reflects. Great service. Professionalism and knowledge all the way around. The whole team was worth coming back for, but the ruggedly handsome and savagely manly new guy really sold it. πŸ˜πŸ˜‹

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Morgantown offer?

Verizon Wireless Zone in Morgantown offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services including bill payments, new lines, upgrades, device activation, device financing, wireless plans, and wet phone recovery.

What are the store hours for Verizon Wireless Zone located at 410 Suncrest Town Centre Dr?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.