Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Morgantown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 410 Suncrest Town Centre Dr.
Location
Hours
Reviews
4.8
429 reviews
5 stars
399
4 stars
7
3 stars2
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees like Jasmyn, Josh, and Jake.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting fast phone upgrades and seamless transitions to new plans.
Knowledgeable Staff
The staff was frequently described as knowledgeable, providing clear information and assistance with various phone and plan options.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding billing issues and one employee's behavior.
- SMSerria MoatsDec 29, 20255.0Best customer service I have ever had !!
- KWKaren WhiteDec 19, 20255.0Excellent service!
- KBKimberly BradleyDec 12, 20255.0Swerve was the best and is smarter than y’all’s tech team
- MZMera ZDec 4, 20255.0Servious was a pleasure to work with he was very professional and friendly. We appreciated his time and patience working on setting up our new phones.
- FDFoofy DoodleNov 29, 20255.0My personal experience here reflects. Great service. Professionalism and knowledge all the way around. The whole team was worth coming back for, but the ruggedly handsome and savagely manly new guy really sold it. 😏😋
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Morgantown offer?
Verizon Wireless Zone in Morgantown offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services including bill payments, new lines, upgrades, device activation, device financing, wireless plans, and wet phone recovery.
What are the store hours for Verizon Wireless Zone located at 410 Suncrest Town Centre Dr?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Morgantown offer pickup options for orders?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
Which smartphone brands are available at Verizon Wireless Zone Morgantown?
They carry a wide selection of smartphone brands including Apple, Samsung, Google, Motorola, LG, Kyocera, ZTE, Nokia, and Alcatel.
Can I schedule an appointment or service online with Verizon Wireless Zone in Morgantown?
Yes, you can schedule appointments online via their reservation link at https://wirelesszone.com/appointments/. They also provide scheduling through the My Verizon app.
How can I contact Verizon Wireless Zone in Morgantown for inquiries or support?
You can reach them by phone at +1 304-241-5225 or via email at WZ798@Wireless-zone.com.
Where is Verizon Wireless Zone in Morgantown located?
It is located at 410 Suncrest Town Centre Drive, Morgantown, WV 26505, USA.
What nearby shopping options are available at Suncrest Towne Centre when visiting Verizon Wireless Zone?
Nearby Suncrest Towne Centre offers a variety of shops including LOFT Outlet, Chico's, Lavish Bridal & Prom Boutique, and Sheila's Home for flowers and gifts. Visitors can enjoy shopping for fashion and accessories before or after their Verizon visit.
Are there any nearby healthcare providers close to Verizon Wireless Zone in Morgantown?
Yes, nearby healthcare providers include Women's Health Care of Morgantown, Malone Patti J MD (Pediatrician), Native, and Resilient Kids, LLC for health and medical services.
What beauty and wellness services are available near Verizon Wireless Zone at Suncrest Town Centre?
Near Verizon Wireless Zone, there are several beauty and wellness options including Spa Roma, Sola Salon Studios, Glossed Creative Collective, The Coastal Cowgirl Salon, Sun Tan City, Allure Spa, Lacquer Spa & Lounge, The Magick Mirror Hair Studio, Crowned Royals Salon, Smooth Skin Studio, and Allison Aligns Massage and Bodywork for massages and spa treatments.