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Brand Certified

Verizon

4.8
(445 reviews)

Business Details

(304) 241-5225

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Morgantown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 410 Suncrest Town Centre Dr.

Location

Verizon
410 Suncrest Town Centre Dr, Morgantown, WV
26505, United States

Hours

Reviews

4.8
445 reviews
5 stars
414
4 stars
7
3 stars
2
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of individual employees like Jasmyn, Josh, and Jake.

Efficiency

Many reviews highlighted the quick and easy process of getting new phones and plans, with customers appreciating the seamless transitions and minimal wait times.

Professionalism

The staff was frequently described as professional and accommodating, providing thorough assistance and addressing customer concerns effectively.

Mixed Experiences

While most feedback was positive, there were a few negative experiences mentioned, particularly regarding billing issues and one employee's behavior.
  • HM
    Hayden Moore
    5 days ago
    5.0
    Conner was super helpful. Got me and my family set up on a nice phone plan.
  • TB
    Tyler Blythe
    5 days ago
    5.0
    Everyone was very helpful here. Conner was especially helpful in getting me set up. Can’t praise this store enough!
  • ML
    Mia Ludwick
    5 days ago
    5.0
    Conner was the best salesperson I have ever had. So helpful! Will be back for all my cellphone needs! 😊
  • CH
    Claude Hart
    Feb 19, 2026
    5.0
    Go check out serious at this store he hooked me up
  • TH
    Taylor Hickman
    Feb 10, 2026
    5.0
    Great customer service very helpful made the switching process very easy i recommend coming here if you are not satisfied with your service provider

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