Verizon

4.8
420 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Morgantown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 410 Suncrest Town Centre Dr.

Location

Verizon
410 Suncrest Town Centre Dr, Morgantown, WV
26505, United States

Hours

Reviews

4.8
416 reviews
5 stars
386
4 stars
7
3 stars
2
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Jasmyn, Josh, and Jake.

Efficiency

Multiple reviews noted quick and hassle-free service, with customers appreciating the fast processing of phone upgrades and plan changes.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers make informed decisions about their purchases.

Positive Experiences

Many customers reported enjoyable experiences, often mentioning that they left the store satisfied and happy with their new phones or plans.

Mixed Feedback

While most reviews were positive, there were a few complaints regarding billing issues and one negative experience with a specific employee.
  • MS
    michael smith
    Nov 12, 2025
    5.0
    Staff was great and kind
  • SA
    Sierra Abram
    Nov 12, 2025
    5.0
    Great customer service!
  • AF
    Adrienne Francowic
    Oct 30, 2025
    5.0
    Everyone was friendly and helped me get my new phone fast and easy. Highly recommend!
  • DF
    D F
    Oct 30, 2025
    5.0
    Great staff
  • ZP
    Zach Pauley
    Oct 10, 2025
    5.0
    Jasmine freaking rules so quick and easy I'd highly recommend giving her a visit if you need a new phone

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Morgantown offer?

Verizon Wireless Zone in Morgantown offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services including bill payments, new lines, upgrades, device activation, device financing, wireless plans, and wet phone recovery.

What are the store hours for Verizon Wireless Zone located at 410 Suncrest Town Centre Dr?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.