Cricket Wireless Authorized Retailer

Reviews

• MF

  Marie Fuhriman

  Feb 14, 2026
  5.0
  We had such a positive experience with Taiilor today! We’ve had an issue with autopay for months. We’ve called customer service and they were not able to help. We went into the Granville store and the woman there was not helpful at all. She just kept cutting me off saying I needed to call my credit card company. So we called them, and there was no problem on their end. Today we went into the Suncrest location and had a much better experience! We explained the problem to Taiilor and she was able to fix it in 30 seconds! She was very pleasant and kind and answered many other questions we had. She made adding a line and getting a new phone easy. Highly recommend this location!
• AF

  Alex Fuhriman

  Feb 14, 2026
  5.0
  We were very impressed with the speed, knowledge, and pleasant attitude of the employee. The price can’t be beat, Taiilor was very helpful, and we walked out in a better attitude than we came in with.
• SC

  stephanie corley

  Dec 13, 2025
  5.0
  My mother, daughter and I went to the Cricket store at the University Towne Center. The store was packed with a line all the way to the door. There was one employee working and his name was Steven -- and he was fantastic! Not only was he professional, knowledgeable, and kind, but he greeted everyone who came in the door explaining that he'd be with them as soon as possible. He would work with one customer at the right-hand side of the counter and while their phone was transferring info or what-not he would take payments from other customers at the left-hand side of the counter. My family and I were so impressed with his skill level as he could bounce back and forth while not missing a beat! We could not have asked for a better person to work with that day! In addition to his wonderful personality and work ethic he also speaks English and Spanish fluently. He is a tremendous asset to Cricket Wireless and I will probably call ahead to see when he is working for any future business we have within the store. Steven deserves all the praise - he is wonderful at multitasking, he is very professional, and so knowledgeable! We need more "Steven's" in the world. I can't thank him enough for his patience that day, not rushing anyone, and being so kind through it all! If you're in the Morgantown or surrounding area, go see Steven for all your cell phone needs!
• ST

  Stephanie Taylor

  Oct 26, 2025
  5.0
  Angel was very helpful and professional today. Would recommend coming in and seeing her if your looking in to getting phone service with cricket
• JV

  Jorge Velasco

  Oct 10, 2025
  5.0
  Customer service was great ! Allan and Angel were very knowledgeable and helpful throughout the whole process.

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