Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,978 reviews
5 stars
1,017
4 stars
498
3 stars
205
2 stars
82
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unknowledgeable employees.
Product Availability
Customers frequently noted issues with stock levels and misleading pricing, leading to frustration during their shopping experience.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Technical Support
Many reviews highlight poor experiences with Geek Squad, citing incompetence and lack of effective support.
Positive Experiences
Despite negative feedback, several customers shared positive experiences with specific employees who provided exceptional service.
- BVBalraj VermaNov 15, 20255.0Staff was very cooperative and helpful. They guided me well and helped me choose a great laptop with some really good offers. The store is fully equipped with a wide range of products. Overall, a great shopping experience!”
- KCKenneth CostelloNov 15, 20255.0I happened to stop in on a Pokemon release day. There was a long line at the check out but the employees routed me around the line so that I could get out faster.
- CCChris CostNov 14, 20253.02 of the employees were extremely rude and just wouldn't give me any time to help me figure out my issue
- ANAlvaro Jr NunezNov 9, 20251.0This is the worst experience I’ve had with a store. And when I tried to call, they sent me to some other country and then they keep me from receiving emails and text messages to cancel my order by not sending me a verification because I’m so upset With Them and I’m gonna make sure that I talk to everybody that will listen to me about the bad experience I had and continue to have
- CHCollin HintonNov 6, 20255.0Friendly and knowledgeable staff, glad to finally have a tech store nearby now
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy Morgantown?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Morgantown.
Does Best Buy Morgantown offer repair services?
Yes, Best Buy Morgantown provides service and repair for electronics through Geek Squad support.
What are the typical store hours for Best Buy Morgantown?
Best Buy Morgantown is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.
Is curbside pickup available at Best Buy Morgantown?
Best Buy Morgantown offers curbside pickup services for convenient same-day pickup.
What payment methods does Best Buy Morgantown accept?
They accept debit cards and check payments, and do not require cash-only transactions.
Where is Best Buy Morgantown located?
Best Buy Morgantown is located at 3294 University Town Centre Drive, Morgantown, WV 26501, USA.
Can I get electronics recycling services at Best Buy Morgantown?
Yes, Best Buy Morgantown provides electronics recycling services.
Are there any places to eat nearby Best Buy Morgantown?
Yes, nearby you can find GetGo which offers a gas station, convenience store, and a sandwich shop for a quick meal.
Where can I find other shopping options near Best Buy Morgantown?
The Best Buy is located within University Town Centre which offers a variety of retail stores including Ashley Furniture, Barnes & Noble bookstore, and GameStop video game store.
What financial services are available near Best Buy Morgantown?
Nearby financial services include Huntington Bank, Coinme ATM and currency exchange, and Western Union for money transfers.