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Cricket Wireless Authorized Retailer

4.7
(28 reviews)

Business Details

886 Foxcroft Ave Ste 101, Martinsburg, WV
25401, United States
(304) 660-1277
https://www.cricketwireless.com/stores/wv/martinsburg/886-foxcroft-ave-ste-101

About

Cell Phone Store

Location

Cricket Wireless Authorized Retailer
886 Foxcroft Ave Ste 101, Martinsburg, WV
25401, United States

Hours

Reviews

4.7
28 reviews
5 stars
26
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • RK
    Rodney Kilgore
    Jan 16, 2026
    5.0
    I had a wonderful experience at the Cricket store at Martinsburg WV location. I was helped by LiLiana B. At the Foxcroft location. LiLiana B was highly patient, she was very Professional and kind. I am so glad that Cricket chose to hire someone like LiLiana.
  • SW
    Stephanie Wilson
    Sep 29, 2025
    5.0
    Chelsea was super helpful getting a brand new phone set up. Took about an hour for the whole process and she stayed to help thru the whole process.
  • SE
    Susan Euler
    Sep 23, 2025
    5.0
    Liliana was extremely helpful, patient, and was able to meet my needs. Very professional and pleasant!!
  • KV
    Kaylee Valiente
    Sep 13, 2025
    5.0
    Liliana the store manager and her associate Chelsea are really great people to work with! They are friendly. Go above and beyond. Also the store has some great deals! Just stop by anytime. They also offer home Internet service!
  • DC
    DB Cooper
    Jul 8, 2024
    1.0
    I keep getting emails messages blah blah blah trying to upgrade my phone they never have the phones in stock and when they do they want me to add another wine or pay full price they've really gone downhill. The staff here is totally inept They do NOT know how to wait on TWO customers at once. No "Hi I am busy with another customer but I'll be right with you." I could be a bank robber and they wouldn't notice. Who trains these people? After waiting 32 minutes for the bearded man to wait on me he told me that I have to call cricket to get my account number. He didn't acknowledge me at all during those 32 minutes while he waited on two women He could have just said I'll be right with you and answer the simple question but no instead of waited 32 minutes. Then I called cricket on two different occasions one for 46 minutes one for 42 minutes both times I got disconnected. The staff here doesn't have any clue on how to juggle customers, been here several times and there is absolutely no greeting if they are with another client. No... "I'll be right with you", totally clueless, that's why I switched to MINT. They answered the phone and IMMEDIATELY were able to help me. Cricket? 45 minutes of waiting followed by a dropped call on their end, TWICE in a day.

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer offer?

Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contracts.

Where is Cricket Wireless Authorized Retailer located?

It is located at 886 Foxcroft Ave Ste 101, Martinsburg, WV 25401, USA.

Brand Certified Facts from Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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