Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Hurricane’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
548 reviews
5 stars
501
4 stars
22
3 stars5
2 stars8
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Whitney and Donovan going above and beyond to assist.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving issues, such as phone setup, account problems, and technical difficulties, leading to high customer satisfaction.
Store Environment
The stores were described as welcoming and well-organized, contributing to a positive shopping experience.
Employee Recognition
Several customers specifically recognized individual employees for their exceptional service, indicating a strong team that enhances customer loyalty.
- JBJamie BurgessDec 25, 20255.0Great service with kind and knowledgeable staff. Highly recommend. Ask for Jeremy if you want the best of the best.
- JBJulie BurnsDec 5, 20255.0We came in for a new phone and we had questions about our bill. Whitney was very helpful. She researched the bill. She was able to explain all that happened and what we were being charged. She also was able to lower our bill. The set up for the new phone was very easy and everything was explained, and we walked away Walked away, very satisfied.
- KYKelli YahrDec 4, 20255.0Today I walked in to the Verizon store so stressed about an issue with my account. I was greeted and helped by Whitney who was an absolute gem! She was so incredibly helpful and sweet. Thank you so much for the awesome customer service and being so kind!
- RWRickie WaltersDec 1, 20255.0I wanted to take a moment to compliment one of your employees, Chelsey, at the Hurricane West Virginia location. She provided outstanding customer service during my visit. Chelsey was friendly, knowledgeable, patient, and went above and beyond to make sure everything was taken care of. It’s rare to meet someone who truly listens and makes the customer feel valued, but Chelsey did exactly that. She represented Verizon in a professional and caring way, and I believe she deserves recognition for her excellent work. Please pass along my appreciation to her – employees like Chelsea make all the difference.
- SPSteve ParsonsNov 19, 20255.0I came in to return the Google Pixel 10 Pro XL I recently purchased and exchange for a Samsung Fold 7. Whitney processed the exchange and transferred everything to my new phone. She made the process smooth and easy!
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 539 State Route 34 in Hurricane, WV?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon store in Hurricane, WV?
You can shop for smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store provides in-store pickup for your wireless purchases.
Can I pay my Verizon bill at the Cellular Sales store in Hurricane?
Yes, you can pay your Verizon bill in-store at Cellular Sales, your local Verizon Authorized Retailer.
What payment methods are accepted at the Verizon store in Hurricane?
The store accepts American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit the Verizon store in Teays Valley?
No, appointments are not required to visit the store, but you can call to make one if you prefer.
What wireless plans and services are available at Cellular Sales in Hurricane?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspot, and other connected devices and services.
Which nearby places can help me if I have a medical emergency while visiting the Verizon store?
Nearby urgent care centers include MedExpress Urgent Care and UPMC-GoHealth Urgent Care for medical assistance.
What nearby dining options are available near the Verizon store for a quick meal?
You can visit nearby restaurants like McDonald's, Five Guys, Fat Patty's, KFC, Taco Bell, Wendy’s, Sicilia's Pizzeria, and FireSide Grille for a variety of meals.
Are there hotels near the Verizon store in Hurricane where I can stay?
Yes, nearby accommodations include Hampton Inn Winfield/Teays Valley, Hampton by Hilton, and Red Roof Inn.