Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hurricane’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
544 reviews
5 stars
497
4 stars
22
3 stars5
2 stars8
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Whitney and Donovan, received high praise for their exceptional customer service, going above and beyond to assist customers.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to answer questions, troubleshoot issues, and provide helpful advice.
Efficient Processes
Many reviews highlighted the seamless and quick processes for phone upgrades, transfers, and setups, contributing to a positive shopping experience.
Friendly Environment
The stores were described as welcoming and friendly, creating a pleasant atmosphere for customers.
Problem Resolution
Staff effectively resolved various technical issues, including phone setups, app problems, and service inquiries, leading to high customer satisfaction.
- SPSteve Parsons4 days ago5.0I came in to return the Google Pixel 10 Pro XL I recently purchased and exchange for a Samsung Fold 7. Whitney processed the exchange and transferred everything to my new phone. She made the process smooth and easy!
- CCChris CrumNov 12, 20255.0Went to the store to upgrade my phone. Chelsea was fantastic, she went over all of my options. Was great being able to deal with someone face to face. She set up my new phone and made sure I could get into all of my apps.
- JBJason BushNov 1, 20255.0⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Whitney at Verizon! My wife and I recently visited the Verizon store, and we were lucky enough to be helped by Whitney. From the moment we walked in, she went above and beyond to make sure we had the best experience possible. She was patient, knowledgeable, and genuinely cared about finding the right solutions for us—not just trying to make a sale. Whitney took the time to explain everything clearly, helped us navigate some tricky account issues, and made sure both of our phones were set up perfectly before we left. It’s rare these days to find someone who takes such pride in their work and truly puts customers first, but Whitney did exactly that. If you’re heading to Verizon, ask for Whitney—you won’t be disappointed! She turned what could’ve been a stressful experience into a smooth and enjoyable one.
- DBDavid BaileyOct 31, 20255.0As a customer for over 15 years my recent experience to get 3 lines moved over to a new account was a very disappointing experience… the remote support team did not properly provide the right support that lead to several hours and attempts from me personally through calls and emails to manually set it up with no luck… As your in store team member Chelsey Ooten sat patiently for probably a total of an hour and half and the first time and second time for an hour and 45 minutes… This is a poor attempt at customer service when your support and systems don’t support your in store team…Chelsey is an amazing asset to your company and her customer service is state of the art… I was going to leave Verizon until I walked through the door and Chelsey made me a very happy customer again! She saved you a loyal customer!!
- SBSabrina BushOct 27, 20255.0My husband and I had an exceptional experience at Verizon thanks to Whitney. We had recently had a horrible experience with T-Mobile and wanted to transfer our four phone lines to Verizon. She truly went above and beyond to make sure everything was taken care of. Not only did she take the time to explain everything clearly and ensure all details were accurate, but she even stayed late to make sure the entire process was completed smoothly. Whitney’s dedication, professionalism, and genuine care for her customers really stood out. It’s rare to find someone so committed to providing excellent service. We left completely satisfied and confident that everything was done right.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 539 State Route 34 in Hurricane, WV?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon store in Hurricane, WV?
You can shop for smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store provides in-store pickup for your wireless purchases.
Can I pay my Verizon bill at the Cellular Sales store in Hurricane?
Yes, you can pay your Verizon bill in-store at Cellular Sales, your local Verizon Authorized Retailer.
What payment methods are accepted at the Verizon store in Hurricane?
The store accepts American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit the Verizon store in Teays Valley?
No, appointments are not required to visit the store, but you can call to make one if you prefer.
What wireless plans and services are available at Cellular Sales in Hurricane?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspot, and other connected devices and services.
Which nearby places can help me if I have a medical emergency while visiting the Verizon store?
Nearby urgent care centers include MedExpress Urgent Care and UPMC-GoHealth Urgent Care for medical assistance.
What nearby dining options are available near the Verizon store for a quick meal?
You can visit nearby restaurants like McDonald's, Five Guys, Fat Patty's, KFC, Taco Bell, Wendy’s, Sicilia's Pizzeria, and FireSide Grille for a variety of meals.
Are there hotels near the Verizon store in Hurricane where I can stay?
Yes, nearby accommodations include Hampton Inn Winfield/Teays Valley, Hampton by Hilton, and Red Roof Inn.