Verizon

4.8
380 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Clarksburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 252 Emily Dr.

Location

Verizon
252 Emily Dr, Clarksburg, WV
26301, United States

Hours

Reviews

4.8
375 reviews
5 stars
343
4 stars
9
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and professional, particularly highlighting individuals like Charlotte and Jenna.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with service quality and communication.

Store Hours

Several customers expressed frustration about the store closing early or locking doors before the official closing time.

Sales Pressure

Some customers felt pressured into making purchases or upgrades that they did not initially want, leading to dissatisfaction.

Technical Assistance

Customers appreciated the assistance provided for technical issues, with several staff members going above and beyond to help.
  • KC
    Kate Campbell
    3 days ago
    5.0
    Thank you for putting Charlotte in my life! I do not know what I would do without her. Great worker. I know I have her do more than what she gets paid to do.
  • HW
    Heather Wilson
    Nov 9, 2025
    5.0
    I had to get a new phone with a couple other members of my family and we had Jenna help us out with that. She was AMAZING! She was super friendly and quick.
  • SR
    Seth Ruble
    Nov 4, 2025
    5.0
    I went in today to get a new IPhone 17. Jenna really helped me out. She was very straight forward & patent with me. She really made my experience very hassle free & actually enjoyable. Highly recommend here above going to the mall.
  • JJ
    Josh
    Oct 18, 2025
    5.0
    Great service guy was really nice and explained things with ease. Also gave great deals related to being with the carrier with also great service credited to the carrier 10/10 would recommend
  • KP
    Kimberly Parsons
    Oct 13, 2025
    5.0
    After being treated very poorly by Kati at the mall location, we decided to skip the wait and come over to Emily Drive. Even though our issue was only a technical issue and we were not planning on spending any additional money, Jenna was eager to help us. She treated us like valuable customers took care of our needs, and then reviewed our account to see if there was anything else that could be done to enhance the current plan that my mother was on. We ended up adding an additional number to the plan to help meet my mom‘s needs. Jenna thought outside the box and really helped us that day while Kati acted as if we were bothering her. Thank you, Jenna for amazing service and reminding us why we choose to remain Verizon customers.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Clarksburg offer?

Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including new lines, upgrades, device activation, financing, and more.

Where is Verizon Wireless Zone located in Clarksburg?

It is located at 252 Emily Dr, Ste 2, Clarksburg, WV 26301, inside Gabes Plaza.