Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Clarksburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 252 Emily Dr.
Location
Hours
Reviews
4.8
375 reviews
5 stars
343
4 stars
9
3 stars3
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and professional, particularly highlighting individuals like Charlotte and Jenna.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with service quality and communication.
Store Hours
Several customers expressed frustration about the store closing early or locking doors before the official closing time.
Sales Pressure
Some customers felt pressured into making purchases or upgrades that they did not initially want, leading to dissatisfaction.
Technical Assistance
Customers appreciated the assistance provided for technical issues, with several staff members going above and beyond to help.
- KCKate Campbell3 days ago5.0Thank you for putting Charlotte in my life! I do not know what I would do without her. Great worker. I know I have her do more than what she gets paid to do.
- HWHeather WilsonNov 9, 20255.0I had to get a new phone with a couple other members of my family and we had Jenna help us out with that. She was AMAZING! She was super friendly and quick.
- SRSeth RubleNov 4, 20255.0I went in today to get a new IPhone 17. Jenna really helped me out. She was very straight forward & patent with me. She really made my experience very hassle free & actually enjoyable. Highly recommend here above going to the mall.
- JJJoshOct 18, 20255.0Great service guy was really nice and explained things with ease. Also gave great deals related to being with the carrier with also great service credited to the carrier 10/10 would recommend
- KPKimberly ParsonsOct 13, 20255.0After being treated very poorly by Kati at the mall location, we decided to skip the wait and come over to Emily Drive. Even though our issue was only a technical issue and we were not planning on spending any additional money, Jenna was eager to help us. She treated us like valuable customers took care of our needs, and then reviewed our account to see if there was anything else that could be done to enhance the current plan that my mother was on. We ended up adding an additional number to the plan to help meet my mom‘s needs. Jenna thought outside the box and really helped us that day while Kati acted as if we were bothering her. Thank you, Jenna for amazing service and reminding us why we choose to remain Verizon customers.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Clarksburg offer?
Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including new lines, upgrades, device activation, financing, and more.
Where is Verizon Wireless Zone located in Clarksburg?
It is located at 252 Emily Dr, Ste 2, Clarksburg, WV 26301, inside Gabes Plaza.
What are the store hours for Verizon Wireless Zone in Clarksburg?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone in Clarksburg offer in-store and curbside pickup?
Yes, they provide both in-store pickup and curbside pickup services.
What brands of devices and accessories can I find at Verizon Wireless Zone?
They offer brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
How can I schedule an appointment at Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What is the contact information for Verizon Wireless Zone in Clarksburg?
You can call them at +1 304-848-5025 or email wz776@wireless-zone.com for inquiries.
Are there places to eat near Verizon Wireless Zone at 252 Emily Dr?
Yes, nearby dining options include Tim Hortons for coffee and fast food, The Honey Baked Ham Company for specialty meats, and Burger King for quick meals.
What nearby accommodations are available if I'm visiting Verizon Wireless Zone?
The Hilton Garden Inn Clarksburg hotel is close by, offering convenient accommodation options.
Are there convenient financial services near Verizon Wireless Zone?
Yes, nearby services include Chase ATM, The Exchange Network ATM, and Western Union money transfer services, making financial transactions easy during your visit.