Can’t nobody tell you why you have AppleCare + if you are paying the best buy total membership.
No body knows what I will be missing out on if I do not pay the $8.99 per month. All they can say is that it is a perc of having the Best Buy membership and continue to say I need to call to get information on what I need it for. Do I need it in addition with the Best Buy membership? If so I need to know what will it do that geek squad services will not do for me.
KP
krabby patty
Apr 12, 2025
1.0
incredibly incompetent team! do not waste your time! brought a custom PC to get set up and not only were they physical dirty, leaving nasty marks all over the glass, but also did not care about the quality of their work. they did not listen to my request! i asked for windows, i said i would purchase it, they did not install an active version of windows, saying all is good. took it back bc it was NOT good, it wasn’t an actual purchased version of windows, i took it back and asked for actual windows. they said they could fix it no purchase necessary, and got it back and yet again the windows was not proper ! and they left the cables all messy it’s insane ! dirty and unorganized! like actually nasty! mucus on the glass ! made me sick!
TG
Tyler Grau
Mar 18, 2025
5.0
Repaired hardware issue on custom built PC. Runs smooth as ever now.
VG
VICKIE GRAY
Jan 19, 2024
4.0
I think it is ashame the way Best Buy has done people. That us why we delt with them. With the Total Tech we had it was awesome. Now they have changed it. You still have to pay for the Toral Tech but they want to charge you to gave someone to come out. They are defiantly going to lose business over this. We have purchased a lot from them but I guess we will have to take are business some where else. It's sad because my husband and I both have health issues and can't get to camera's to take them down and bring them in.
Thanks for taken people for a ride
What services does Geek Squad at Best Buy in Charleston, WV offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repairs. Services can be scheduled in store or online.
Where is Geek Squad located in Charleston, WV?
Geek Squad is located at 39 Rhl Blvd, Charleston, WV 25309, USA.
What are the operating hours of Geek Squad at this Charleston location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Charleston for service inquiries?
You can reach Geek Squad at +1 304-744-7270 for any service-related questions or to schedule an appointment.
Can I schedule Geek Squad services online?
Yes, you can schedule repair, setup, and support services online via their website at https://stores.bestbuy.com/wv/charleston/39-rhl-blvd-1266/geeksquad.html
What special promotions are currently available at Geek Squad Charleston?
Geek Squad is featuring Black Friday Deals which can be viewed on their promotion page linked from the Best Buy store website.
What is the relationship between Geek Squad and the nearby Best Buy store?
Geek Squad operates as a service provider within the nearby Best Buy electronics and appliance store at the same address, offering tech repair and support services.
Are there any convenient dining options near Geek Squad in Charleston?
Yes, nearby dining options include IHOP for breakfast and brunch, China Gourmet for Chinese cuisine, Hibachi Japanese Steakhouse for sushi and steakhouse fare, and UNO Pizzeria & Grill for pizza.
What fitness and wellness facilities are near Geek Squad Charleston?
Nearby you can find HOTWORX, a yoga studio and gym, as well as Oasis Spa Nails & Hair Salon and Hair by Kateland for beauty and spa services.
Where can I grab a coffee or relax near Geek Squad while waiting for repairs?
You can visit Starbucks or The Board Room - South Charleston, a cafe and comic book store, to enjoy coffee or relax nearby while your device is serviced.