Geek Squad

3.5
24 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
39 Rhl Blvd, Charleston, WV
25309, United States

Hours

Reviews

3.5
24 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
7
  • JM
    Jermel Myers
    Sep 18, 2025
    1.0
    Can’t nobody tell you why you have AppleCare + if you are paying the best buy total membership. No body knows what I will be missing out on if I do not pay the $8.99 per month. All they can say is that it is a perc of having the Best Buy membership and continue to say I need to call  to get information on what I need it for. Do I need it in addition with the Best Buy membership? If so I need to know what will it do that geek squad services will not do for me.
  • KP
    krabby patty
    Apr 12, 2025
    1.0
    incredibly incompetent team! do not waste your time! brought a custom PC to get set up and not only were they physical dirty, leaving nasty marks all over the glass, but also did not care about the quality of their work. they did not listen to my request! i asked for windows, i said i would purchase it, they did not install an active version of windows, saying all is good. took it back bc it was NOT good, it wasn’t an actual purchased version of windows, i took it back and asked for actual windows. they said they could fix it no purchase necessary, and got it back and yet again the windows was not proper ! and they left the cables all messy it’s insane ! dirty and unorganized! like actually nasty! mucus on the glass ! made me sick!
  • TG
    Tyler Grau
    Mar 18, 2025
    5.0
    Repaired hardware issue on custom built PC. Runs smooth as ever now.
  • VG
    VICKIE GRAY
    Jan 19, 2024
    4.0
    I think it is ashame the way Best Buy has done people. That us why we delt with them. With the Total Tech we had it was awesome. Now they have changed it. You still have to pay for the Toral Tech but they want to charge you to gave someone to come out. They are defiantly going to lose business over this. We have purchased a lot from them but I guess we will have to take are business some where else. It's sad because my husband and I both have health issues and can't get to camera's to take them down and bring them in. Thanks for taken people for a ride

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Charleston, WV offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repairs. Services can be scheduled in store or online.

Where is Geek Squad located in Charleston, WV?

Geek Squad is located at 39 Rhl Blvd, Charleston, WV 25309, USA.