Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Bridgeport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2399 Meadowbrook Mall.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rose, Katie, and Brandon.
Service Issues
Some customers reported ongoing issues with billing and service transitions, expressing frustration over unresolved problems and poor communication.
Overall Experience
While many reviews highlighted great service experiences, there were a few negative encounters that contrasted with the overall positive feedback.
CH
cam hedrick
5 days ago
5.0
great customer service
JH
John Heldover
Feb 16, 2026
5.0
Amazing service and great staff. Aidan helped me out a ton with setting up my account and saving me lots of money in my switch from tmobile!!
BB
Becky
Jan 20, 2026
5.0
As far as being helpful, Rose is amazing. That's the ONLY reason Verizon would get ANY stars from me. She was very patient in trying to help us figure out what the issue is with our bill, which has been wrong EVERY month for the last 3 1/2 years! No exaggeration! And it's gotten worse since we upgraded our phones last September. She wasn't able to help us with the bill, but pointed us in a helpful direction. Thank you Rose. Verizon is beyond ridiculous and they could care less if you leave for another carrier! I'm thinking a class action lawsuit might help us, as customers!
GG
Glenn G
Jan 14, 2026
5.0
Brandon at Meadowbrook mall Verizon did an amazing job helping my daughter and I during the Verizon Nationwide outage of all times! Brandon literally went to the Verizon on Emily drive to get her phone all because a girl working in there was not able to get my daughter's phone transferred to her new phone! Honestly way more to say good about the experience and one of the most amazing customer service experiences I have ever had, he made my daughter's day!
LK
Larch Kye
Dec 22, 2025
5.0
Katie McA was absolutely awesome. Very knowledgeable and helpful
What types of products and services does Verizon at Meadowbrook Mall offer?
Verizon at Meadowbrook Mall offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service for consumers and businesses.
Where is the Verizon store located?
The Verizon store is located at 2399 Meadowbrook Mall, Ste 452, Bridgeport, WV 26330, inside Meadowbrook Mall.
What are the operating hours of the Verizon store?
The Verizon store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer options for in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or manage my Verizon services online?
You can schedule appointments or manage your services using the My Verizon app or via the Verizon appointments website at https://wirelesszone.com/appointments/.
What brands does the Verizon store at Meadowbrook Mall carry?
The store carries major brands including Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.
What services related to wireless devices does Verizon provide?
Verizon offers bill payments, new lines, upgrades, device financing, device activation, wet phone recovery, Verizon Protect, prepaid plans, and more.
Is Verizon located near any popular dining spots in Meadowbrook Mall?
Yes, nearby dining options include Eastern Wok (Chinese restaurant), Tokyo Teriyaki Chicken (Japanese restaurant), Dave's Famous T&L Hotdogs, and Charleys Cheesesteaks, perfect for grabbing a meal before or after your visit.
What nearby stores can I visit along with Verizon at Meadowbrook Mall?
Along with Verizon, you can visit retail and specialty stores such as Piercing Pagoda, Hibbett Sports, Kay Jewelers, Maurices, American Eagle, and Books-A-Million, all within Meadowbrook Mall.
Are there entertainment options close to the Verizon store?
Yes, the Cinemark Meadowbrook Mall cinema is nearby, offering a great option for entertainment before or after your visit to Verizon.
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