Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Beckley, WV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
362 reviews
5 stars
301
4 stars
25
3 stars
12
2 stars
10
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Michael and Aaron, received high praise for their helpfulness, knowledge, and ability to assist customers efficiently.
Product Knowledge
Employees demonstrated exceptional knowledge about products and services, helping customers make informed decisions.
Efficiency
Many customers noted quick service and minimal wait times, with several transactions completed in under an hour.
Friendly Atmosphere
The store environment was described as friendly and welcoming, contributing to a positive shopping experience.
Technical Assistance
Staff were effective in resolving technical issues and assisting with phone setups, leading to high customer satisfaction.
- ATAlexzandrea ThomasNov 6, 20251.0Customer Service was extremely rude , he got very angry when we would not purchase internet through them . Basically tried forcing us to do so .
- DWDave WalkerOct 24, 20255.0Michael is always super helpful and very knowledgeable. Great at his job!
- WBWayne ByrgeOct 17, 20255.0I would not buy a new phone from anyone but Mike Dickens!!! Dealt with him for years! He's great!!!👍
- JHJimmy HammonsOct 16, 20255.0Very knowledgeable with fast and prompt service
- DCDavd CookOct 15, 20255.0We changed our plan and got new phones. Aaron guided us thru the process. He was great at explaining everything and made sure everything worked. Transfer our phones data smoothly. He also saved us some money.
Frequently Asked Questions About Verizon
What products and devices does Verizon in Beckley, WV offer?
Verizon in Beckley offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands such as Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Verizon in Beckley, WV?
The Verizon store in Beckley is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does Verizon Beckley offer in-store pickup for online orders?
Yes, Verizon Beckley offers in-store pickup services for customers.
What payment methods are accepted at Verizon in Beckley, WV?
Verizon accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at this Verizon location?
Yes, free Wi-Fi is available for customers inside the Verizon Beckley store.
How can I schedule Verizon services or appointments with Verizon Beckley?
You can schedule services or appointments using the My Verizon app available on the App Store or by accessing their quick link URL.
Which nearby places can I visit before or after shopping at Verizon Beckley?
Nearby you can visit places like Fish Frenzy Seafood for dining, Glamours Nail Spa for beauty treatments, and Premier Pharmacy & Wellness for health needs.
What healthcare facilities are close to the Verizon store in Beckley?
MedExpress Urgent Care and New River Physical Therapy are conveniently located near the Verizon store for any urgent or physical therapy needs.
Are there any dining options near Verizon Beckley for a quick meal?
Yes, near Verizon Beckley you can find Penn Station East Coast Subs, Beckley Nutrition smoothie and coffee shop, and Yummi Japan sushi and Asian restaurant.
How can I contact Verizon Beckley if I have questions?
You can contact Verizon Beckley by phone at +1 681-220-5300 or by email at Info@victra.com.