Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Beckley, WV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
370 reviews
5 stars
307
4 stars
25
3 stars
13
2 stars
10
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Michael, Aaron, and Pauline.
Efficiency
Several reviews highlighted the quick service and efficiency in handling transactions, with many customers reporting being in and out in under an hour.
Mixed Experiences
While many had positive experiences, some customers reported issues with customer support and long wait times, indicating inconsistency in service.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues and phone setups, although there were a few complaints about unresolved problems.
- CBCarolyn Berry2 days ago5.0I thought Micheal was very inform and patient and very nice
- PNPedro Froilan Cristal NestorDec 14, 20251.0Mi teléfono está arruinando y verizon no se quiere hacer. Responsable y estoy pagando un seguro todo está muy mal en verizon
- SCSissy CDec 12, 20255.0I had to get a new screen protector and change my internet service. Michael in the Beckley office was awesome to help explain it all to me. Very professional and informative.
- SSScottDec 7, 20255.0Mike is always the best at the beckley wv store !!
- BGBrett GarrisDec 6, 20253.0They realistically could’ve helped but ended up on customer support via phone for 2 hours. But at least they’re nice.
Frequently Asked Questions About Verizon
What products and devices does Verizon in Beckley, WV offer?
Verizon in Beckley offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands such as Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Verizon in Beckley, WV?
The Verizon store in Beckley is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does Verizon Beckley offer in-store pickup for online orders?
Yes, Verizon Beckley offers in-store pickup services for customers.
What payment methods are accepted at Verizon in Beckley, WV?
Verizon accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at this Verizon location?
Yes, free Wi-Fi is available for customers inside the Verizon Beckley store.
How can I schedule Verizon services or appointments with Verizon Beckley?
You can schedule services or appointments using the My Verizon app available on the App Store or by accessing their quick link URL.
Which nearby places can I visit before or after shopping at Verizon Beckley?
Nearby you can visit places like Fish Frenzy Seafood for dining, Glamours Nail Spa for beauty treatments, and Premier Pharmacy & Wellness for health needs.
What healthcare facilities are close to the Verizon store in Beckley?
MedExpress Urgent Care and New River Physical Therapy are conveniently located near the Verizon store for any urgent or physical therapy needs.
Are there any dining options near Verizon Beckley for a quick meal?
Yes, near Verizon Beckley you can find Penn Station East Coast Subs, Beckley Nutrition smoothie and coffee shop, and Yummi Japan sushi and Asian restaurant.
How can I contact Verizon Beckley if I have questions?
You can contact Verizon Beckley by phone at +1 681-220-5300 or by email at Info@victra.com.