Business Details
518 Beckley Crossing Shpg Ctr, Beckley, WV
25801, United States
Certified by Verizon • Feb 22, 2026
(681) 220-5300
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Beckley, WV. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
373 reviews
5 stars
309
4 stars
26
3 stars
13
2 stars
10
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Michael and Aaron, received high praise for their helpfulness, knowledge, and professionalism, often going above and beyond to assist customers.
Efficiency
Many customers noted the quick and efficient service, with several reviews highlighting minimal wait times and fast processing of transactions.
Product Knowledge
Employees demonstrated strong product knowledge, effectively explaining options and promotions, which contributed to positive customer experiences.
Mixed Experiences
While most reviews were positive, some customers reported issues with customer service and long wait times during peak hours.
- RTRobert ThompsonFeb 3, 20265.0Aaron went above and beyond with assistance in setting up new phones.
- BTBilly ThompsonFeb 2, 20265.0Michael was very helpful and took care of the issue that I had. Was able to have a new screen saver to replace my broken one. Staff always makes sure that I was completely satisfied with my phone and if I had any questions they were there to help. Michael always lets me know of any new promotions that may be coming soon. I appreciate his efforts because I'm not always aware of when promotions may come out.
- CBCarolyn BerryJan 10, 20265.0I thought Micheal was very inform and patient and very nice
- PNPedro Froilan Cristal NestorDec 14, 20251.0Mi teléfono está arruinando y verizon no se quiere hacer. Responsable y estoy pagando un seguro todo está muy mal en verizon
- SSSandraDec 12, 20255.0I had to get a new screen protector and change my internet service. Michael in the Beckley office was awesome to help explain it all to me. Very professional and informative.
Frequently Asked Questions About Verizon
What products and devices does Verizon in Beckley, WV offer?
Verizon in Beckley offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands such as Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Verizon in Beckley, WV?
The Verizon store in Beckley is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does Verizon Beckley offer in-store pickup for online orders?
Yes, Verizon Beckley offers in-store pickup services for customers.
What payment methods are accepted at Verizon in Beckley, WV?
Verizon accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at this Verizon location?
Yes, free Wi-Fi is available for customers inside the Verizon Beckley store.
How can I schedule Verizon services or appointments with Verizon Beckley?
You can schedule services or appointments using the My Verizon app available on the App Store or by accessing their quick link URL.
Which nearby places can I visit before or after shopping at Verizon Beckley?
Nearby you can visit places like Fish Frenzy Seafood for dining, Glamours Nail Spa for beauty treatments, and Premier Pharmacy & Wellness for health needs.
What healthcare facilities are close to the Verizon store in Beckley?
MedExpress Urgent Care and New River Physical Therapy are conveniently located near the Verizon store for any urgent or physical therapy needs.
Are there any dining options near Verizon Beckley for a quick meal?
Yes, near Verizon Beckley you can find Penn Station East Coast Subs, Beckley Nutrition smoothie and coffee shop, and Yummi Japan sushi and Asian restaurant.
How can I contact Verizon Beckley if I have questions?
You can contact Verizon Beckley by phone at +1 681-220-5300 or by email at Info@victra.com.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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