Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,668 reviews
5 stars
895
4 stars
407
3 stars
167
2 stars
55
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service experiences, particularly with the Geek Squad.
Product Availability
Several customers expressed frustration with product availability, noting that items were often out of stock or not as advertised.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers felt overwhelmed by staff trying to assist.
Online Order Issues
Numerous reviews highlighted problems with online orders, including delays, incorrect items received, and poor communication regarding order status.
- CHChristian Hughes3 days ago1.0Managers would much rather just stand around and talk and be on their phones than help people standing in line. Absolutely worthless
- RRRicky ReevesDec 30, 20255.0Just needed to return a Christmas gift. Quick and easy with the return UPC.
- RMRhonda MilesDec 17, 20254.0I was in the market for a laptop on sale... I left empty handed...Black Friday and not really reduced! The Geek squad guys are ...on their game and extremely courteous!!! Thank heavens for the Geek Squad! ❤️
- MHMike HurlowDec 17, 20254.0Good service looking really didn't have what we all needed they were out they had to order it so we didn't get nothing route 50 me for nothing
- RTrachel teklehaimanotDec 9, 20251.0Could someone please call me I went through a lot tonight I had to finally just walk away.Jarred the store manager was not Giving good customer service at all. I came to pick up something that I bought the weekend of Black Friday, either Saturday or Sunday because I could not order it online. I’ve got something saying that was there. The lady Missy at the desk said it wasn’t a Jared came and took me through a lot when he could’ve easily just gave me a different colour because the day of the cell it came in blue black and gold and the brown for the 170 I’m out there normally 299 said they had the Brownwood one and the black and gold which is the one I wanted the black and gold since I couldn’t get the blue that I originally ordered. Now they want me to come back the problem with me coming back yes but I’m going through some health issues and on Thursdays I have something I have to do to keep me living. I need the store manager to contact me please that was not good customer service at all Missy at the front desk, at least went from one computer to another so she could get two stars. Jarred would get no stars because he kept telling me the same thing to find it on Amazon or some site for that price the day that I purchased it which makes no sense at all from a customer point of sense of you when I’m the one that’s being inconvenienced very Confused about customer service at this point with Best Buy you have to change your name from best because that wasn’t even decent customer service!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Barboursville, WV?
Best Buy in Barboursville is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup for orders?
No, this Best Buy location does not offer curbside pickup.
Can I get same-day pickup when ordering from Best Buy Barboursville?
Yes, Best Buy offers same-day pickup for many items, allowing you to shop and pick up your products quickly.
Does Best Buy Barboursville provide Geek Squad support?
Yes, Geek Squad support is available at this location for expert advice and technical assistance.
What product categories does Best Buy Barboursville specialize in?
This Best Buy location specializes in TVs, computers, appliances, cameras, home electronics, video games, and more.
Is there an electronics recycling program available at Best Buy Barboursville?
Yes, Best Buy Barboursville accepts electronics for recycling.
What nearby stores can I visit for mobile phone needs near Best Buy Barboursville?
Near Best Buy, you can visit Verizon Wireless and T-Mobile for mobile phone purchases and services.
What dining options are close to Best Buy Barboursville for a meal before or after shopping?
Nearby dining options include Logan's Roadhouse, Olive Garden, Chili's Grill & Bar, Panera Bread, Chipotle Mexican Grill, and It's Just Wings for a variety of meals.
Are there fitness centers near Best Buy Barboursville?
Yes, Planet Fitness and We Are Kid Fit are nearby fitness centers where you can work out or enjoy recreational activities.
Does Best Buy Barboursville accept debit cards for payment?
Yes, this Best Buy location accepts debit cards as one of the payment methods.