Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Availability
Customers frequently noted issues with stock availability, particularly during busy shopping periods.
Geek Squad Experience
Feedback on Geek Squad services was largely negative, with many customers expressing frustration over repairs and support.
Positive Staff Interactions
Several reviews highlighted friendly and knowledgeable staff who provided excellent assistance.
Online Order Issues
Numerous complaints about problems with online orders, including delays and incorrect items being sent.
PB
Panda Bear
4 days ago
5.0
They always know how to treat a customer. I've always gotten good advice with them and the door guy was always having fun and being a supportive character. Laughed with me when I was telling a joke or just being opinionated.. Anywho this best buy is always good.. Check it out one day..
AK
Aaron Kamer
Feb 17, 2026
4.0
Staff is always friendly and helpful.
LS
Luke Slone
Feb 16, 2026
1.0
You ppl have went completely downhill! Best buy my rear end; 3rd party vendors, new standards of business and customer service. What's next "No Service"?
TP
Tylor Patton
Feb 5, 2026
2.0
Attention: Jarred Messinger, Arick and Jaylyn mislead me into a false sale and then refused to return the product to a gift card maxing out my credit card for 2 days they did absolutely nothing to help me all the while Charlie did everything in her power to try to help and she is the only reason you are getting 2 stars and not one. Bad custom service and terrible leadership. I have an MBA and highly recommend avoiding this location. I went to Home Depot and got everything I needed for a better price and much friendlier staff. This is not my first bad experience here. Buyer beware.
AA
Aaron
Jan 30, 2026
1.0
Stood outside for 30 minutes for Pokemon release date, manager comes out 1 min before they open and says they don’t have any come back tomorrow. Everyone leaves and “someone” buys their whole stock. Scammers.
What are the operating hours of Best Buy in Barboursville, WV?
Best Buy in Barboursville is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup for orders?
No, this Best Buy location does not offer curbside pickup.
Can I get same-day pickup when ordering from Best Buy Barboursville?
Yes, Best Buy offers same-day pickup for many items, allowing you to shop and pick up your products quickly.
Does Best Buy Barboursville provide Geek Squad support?
Yes, Geek Squad support is available at this location for expert advice and technical assistance.
What product categories does Best Buy Barboursville specialize in?
This Best Buy location specializes in TVs, computers, appliances, cameras, home electronics, video games, and more.
Is there an electronics recycling program available at Best Buy Barboursville?
Yes, Best Buy Barboursville accepts electronics for recycling.
What nearby stores can I visit for mobile phone needs near Best Buy Barboursville?
Near Best Buy, you can visit Verizon Wireless and T-Mobile for mobile phone purchases and services.
What dining options are close to Best Buy Barboursville for a meal before or after shopping?
Nearby dining options include Logan's Roadhouse, Olive Garden, Chili's Grill & Bar, Panera Bread, Chipotle Mexican Grill, and It's Just Wings for a variety of meals.
Are there fitness centers near Best Buy Barboursville?
Yes, Planet Fitness and We Are Kid Fit are nearby fitness centers where you can work out or enjoy recreational activities.
Does Best Buy Barboursville accept debit cards for payment?
Yes, this Best Buy location accepts debit cards as one of the payment methods.
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