Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,071 reviews
5 stars
938
4 stars
89
3 stars7
2 stars7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick service and efficient processes, making phone upgrades and setups seamless for customers.
Professionalism
The staff was frequently described as professional and courteous, contributing to a positive shopping experience.
Knowledgeability
Customers appreciated the staff's product knowledge and ability to answer questions thoroughly, enhancing their understanding of services and offers.
Mixed Experiences
While many had positive experiences, some customers reported dissatisfaction with misleading information regarding promotions and pricing.
- KOKasey Otis3 days ago5.0I had an absolutely phenomenal experience at this location. Carly is amazing and she made my experience very simple and painless. I usually dread going to phone stores but the experience i had with her a blessing. Very professional and understanding of my circumstances and extremely helpful. Thank you for everything
- MBMaria Buth6 days ago5.0We came in to activate a phone and mentioned that our bill seemed high, Ben was extremely pleasant and knowledgeable and helped us save money every month by adjusting our outdated plan, Thanks Ben!
- DHDrew HamelNov 3, 20255.0I had a great experience. My sales rep was efficient and walked me through everything to make sure I was in the know.
- CJCiera JeanneNov 1, 20255.0Austin was super kind and personable with my phone upgrade. Saved me money on my current plan and got me into a new phone with a seamless transition. Would definitely recommend working with him!😊
- SDscott davisNov 1, 20255.0Carly was very friendly, helpful, and knowledgeable about the products and services offered, we walked away very satisfied and will definitely be returning
Frequently Asked Questions About Verizon
What products and services are offered by Verizon at 930 Kuhn Ave, Wisconsin Rapids?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon in Wisconsin Rapids?
The store is open Monday through Saturday from 9:00 AM to 6:30 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Wisconsin Rapids offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at the Verizon store on Kuhn Ave?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Wisconsin Rapids wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
Does Verizon in Wisconsin Rapids offer same-day delivery or curbside pickup?
No, Verizon does not offer same-day delivery or curbside pickup at this location.
Are there any nearby restaurants where I can dine before or after visiting Verizon?
Yes, nearby restaurants include El Mezcal Restaurant, Tropical Smoothie Cafe, Subway, and Applebee's Grill + Bar, offering options from Mexican to American cuisine.
Where can I find other mobile phone stores near Verizon in Wisconsin Rapids?
Nearby mobile phone stores include another Verizon location and UScellular for additional wireless services and devices.
Are there any entertainment or gaming stores near the Verizon store?
Yes, Triton Center - GameStop and GameStop are nearby, offering video games, electronics, and entertainment options.
What contact information is available for Verizon in Wisconsin Rapids?
You can reach Verizon by phone at +1 715-712-1530 or email at contact@themobilegeneration.com.