Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,083 reviews
5 stars
949
4 stars
89
3 stars7
2 stars7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Carly, Donovan, and Kendall going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and data transfers, making the process smooth and hassle-free.
Professionalism
The staff was frequently described as professional and courteous, contributing to a positive overall experience for customers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to billing issues and long wait times, indicating some inconsistency in service.
- LLlukas lotzerDec 31, 20255.0Switch phones in record time.
- SCSebastian CyrDec 20, 20255.0Carly was absolutely amazing. Going through some extremely rough personal issues. She was so compassionate and carrying and made sure to go above and beyond to help and assist me and my wife out. While I was there transfering data Carly was helping another customer and again went above and beyond for them with care and compassion. Thank you again Carly for being an amazing person.
- ARAngela RegaliaDec 19, 20255.0Visited the store to upgrade my phone, as well as my father’s. Donovan was patient, kind, and efficient. Left a very satisfied customer!
- JKJill KaniaDec 15, 20255.0We were with spectrum for 5 years and decided it was time to go back to Verizon, every crazy hiccup that could happen, happened and Austin at the Wisconsin Rapids store handled it perfectly!!
- TSTerese SnyderDec 6, 20255.0Carly was very helpful and I was able to get my new phone . I always get prompt and polite, helpful service with Verizon .
Frequently Asked Questions About Verizon
What products and services are offered by Verizon at 930 Kuhn Ave, Wisconsin Rapids?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon in Wisconsin Rapids?
The store is open Monday through Saturday from 9:00 AM to 6:30 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Wisconsin Rapids offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at the Verizon store on Kuhn Ave?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Diners Club, Discover, financing, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Wisconsin Rapids wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating.
Does Verizon in Wisconsin Rapids offer same-day delivery or curbside pickup?
No, Verizon does not offer same-day delivery or curbside pickup at this location.
Are there any nearby restaurants where I can dine before or after visiting Verizon?
Yes, nearby restaurants include El Mezcal Restaurant, Tropical Smoothie Cafe, Subway, and Applebee's Grill + Bar, offering options from Mexican to American cuisine.
Where can I find other mobile phone stores near Verizon in Wisconsin Rapids?
Nearby mobile phone stores include another Verizon location and UScellular for additional wireless services and devices.
Are there any entertainment or gaming stores near the Verizon store?
Yes, Triton Center - GameStop and GameStop are nearby, offering video games, electronics, and entertainment options.
What contact information is available for Verizon in Wisconsin Rapids?
You can reach Verizon by phone at +1 715-712-1530 or email at contact@themobilegeneration.com.