Verizon

4.8
1021 reviews
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Business Details

940 W. Paradise Dr, West Bend, WI
53095, United States
(262) 888-0861
https://shop.wirelesszone.com/wi/west-bend/940-w.-paradise-dr
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, West Bend, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 940 W. Paradise Dr.

Location

Verizon
940 W. Paradise Dr, West Bend, WI
53095, United States

Hours

Reviews

4.8
1,021 reviews
5 stars
960
4 stars
20
3 stars
7
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Travis, Cesar, and Tasha, for their helpfulness, professionalism, and ability to resolve issues efficiently.

Knowledgeable Staff

Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing and troubleshooting processes smooth and informative.

Positive Experiences

Overall, customers reported enjoyable experiences at the store, often mentioning the friendly atmosphere and the staff's willingness to go above and beyond.

Efficiency

Several customers noted the quick service and efficient handling of their requests, contributing to a positive impression of the store.
  • TH
    Todd Hagenow
    Jan 3, 2026
    5.0
    Jalen has been the most accommodating agent I could ask for. His willingness to take the time to get things right and amazing communication has made this normally painful experience much more pleasant than expected! Thank you for everything, Jalen!
  • LR
    Lynn rayle
    Jan 2, 2026
    1.0
    Came in to get my sister a new screen protector, and no help not even a hello, sad part is 1 guy was helping a customer, then you had a young lady sorting behind a desk sipping on coffee and taking selfie, then another worker there went straight back to the back room after we walked in and came out and didn't even acknowledge we were there, very rude and disrespectful!
  • DG
    Dale Giese
    Dec 20, 2025
    5.0
    Travis was so helpful
  • RV
    Rick Vandermause
    Dec 11, 2025
    5.0
    Travis is the best
  • LA
    Leah Van Alstine
    Dec 10, 2025
    5.0
    Travis was awesome to work with
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Frequently Asked Questions About Verizon

What types of products and services does Verizon Wireless Zone in West Bend offer?

Wireless Zone offers the latest Verizon wireless devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.

Where is Verizon Wireless Zone located in West Bend?

It is located at 940 W. Paradise Dr, West Bend, WI 53095.