Verizon

4.7
749 reviews

About

Cell Phone StoreTCC
TCC West Allis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2840 S. 108th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2840 S. 108th St, West Allis, WI
53227, United States

Hours

Reviews

4.7
744 reviews
5 stars
683
4 stars
11
3 stars
5
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Alex and Kyle, for their exceptional service, patience, and knowledge.

Sales Practices

Some customers expressed frustration with unclear charges and perceived upselling tactics, particularly regarding setup fees.

Technical Assistance

Customers appreciated the staff's ability to resolve technical issues efficiently, with several mentions of successful phone setups and problem resolutions.

Store Experience

Overall, the store was noted for its friendly atmosphere, although there were complaints about prioritizing sales over customer service in some instances.
  • JC
    Jayne Cowan
    1 day ago
    5.0
    Alex was wonderful i thank him very much appreciate
  • HP
    Heather Promo
    Dec 20, 2025
    1.0
    I went here to get my kids phones for Christmas. The representative charged me $119 for four In store phone set ups, a service which I did not receive. Not to mention, I only activated two lines not four. About a week later I went back to the store inquiring about what the in store set up fee was the representative stated that this fee is given in addition to every line they activate at the store, regardless if they set the phone up in the store or not. Thankfully, I called corporate and inquired why I should have to pay for this charge when I didn’t receive the service the customer service representative on the line say that they should not be charging this fee since I set the phones up myself . However the most irritating thing about The entire situation Is that I physically went into the store and called them out on their scam and they doubled down on it absolutely ridiculous
  • JR
    Jennifer Rasch
    Dec 7, 2025
    5.0
    I had an exceptional customer service experience with Alex from Verizon in West Allis. He hooked me up with every possible incentive/promotion they had and genuinely cared about me. Furthermore, his expertise and professionalism was top-notch. He is also a great multitasker when others walked into the store. You will just love him….I promise☺️
  • AH
    Angelina House
    Nov 26, 2025
    5.0
    Kyle was a hugh help! Thank you 😊
  • GO
    George otto
    Nov 20, 2025
    5.0
    Alex was definitely a great help, It was a pleasure working with him!!

Frequently Asked Questions About Verizon

What products and brands does Verizon at 2840 S. 108th St, West Allis offer?

Verizon offers smartphones, tablets, wireless devices, accessories, and services from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What are the store hours for Verizon in West Allis?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.