Business Details
About
Cell Phone StoreTCC
TCC West Allis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2840 S. 108th St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
744 reviews
5 stars
683
4 stars11
3 stars5
2 stars9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Alex and Kyle, for their exceptional service, patience, and knowledge.
Sales Practices
Some customers expressed frustration with unclear charges and perceived upselling tactics, particularly regarding setup fees.
Technical Assistance
Customers appreciated the staff's ability to resolve technical issues efficiently, with several mentions of successful phone setups and problem resolutions.
Store Experience
Overall, the store was noted for its friendly atmosphere, although there were complaints about prioritizing sales over customer service in some instances.
- JCJayne Cowan1 day ago5.0Alex was wonderful i thank him very much appreciate
- HPHeather PromoDec 20, 20251.0I went here to get my kids phones for Christmas. The representative charged me $119 for four In store phone set ups, a service which I did not receive. Not to mention, I only activated two lines not four. About a week later I went back to the store inquiring about what the in store set up fee was the representative stated that this fee is given in addition to every line they activate at the store, regardless if they set the phone up in the store or not. Thankfully, I called corporate and inquired why I should have to pay for this charge when I didn’t receive the service the customer service representative on the line say that they should not be charging this fee since I set the phones up myself . However the most irritating thing about The entire situation Is that I physically went into the store and called them out on their scam and they doubled down on it absolutely ridiculous
- JRJennifer RaschDec 7, 20255.0I had an exceptional customer service experience with Alex from Verizon in West Allis. He hooked me up with every possible incentive/promotion they had and genuinely cared about me. Furthermore, his expertise and professionalism was top-notch. He is also a great multitasker when others walked into the store. You will just love him….I promise☺️
- AHAngelina HouseNov 26, 20255.0Kyle was a hugh help! Thank you 😊
- GOGeorge ottoNov 20, 20255.0Alex was definitely a great help, It was a pleasure working with him!!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 2840 S. 108th St, West Allis offer?
Verizon offers smartphones, tablets, wireless devices, accessories, and services from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon in West Allis?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in West Allis offer in-store pickup?
Yes, Verizon offers in-store pickup for products purchased online or reserved.
Can Verizon West Allis customers schedule appointments online?
Yes, customers can schedule appointments online via https://www.tccrocks.com/appointments/.
What types of wireless services does Verizon in West Allis provide?
They provide Verizon wireless plans including prepaid, new lines, upgrades, total mobile protection, device activation, device financing, and more.
How can Verizon West Allis customers manage their accounts on mobile?
Customers can use the My Verizon app available on the Apple App Store to manage their accounts and schedules.
What is the address and contact number for Verizon West Allis?
The store is located at 2840 S. 108th St, West Allis, WI 53227. The main phone number is +1 414-543-4972.
Are there restaurants near Verizon West Allis where I can dine before or after visiting?
Yes, nearby restaurants include New China Buffet, Bamboo House Chinese Restaurant, KFC, Qdoba Mexican Grill, McDonald's, Dunkin', Arby's, Applebee's Grill + Bar, Fat's - West Allis, and Applebee's.
What auto services are available near Verizon West Allis?
You can find West Allis Full Service Car Wash, Goodyear Auto Service for tire and repair, and Mold Inspection & Testing Milwaukee WI nearby.
Are there shopping and financial services close to Verizon West Allis?
Yes, nearby shopping includes Payless ShoeSource and Paul’s Jewelers. Financial services like Peoples State Bank and Randall Cera Agency are also close by.