Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets, especially during difficult times.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including aggressive behavior from staff and lack of communication regarding treatment and billing.
High Costs
Numerous customers expressed concerns about the high prices for services and perceived unnecessary charges, leading some to seek care elsewhere.
Mixed Experiences with Vets
While some veterinarians received high praise for their care and expertise, others were criticized for rough handling and lack of patience with anxious pets.
Cleanliness Concerns
A few reviews mentioned unsanitary conditions at the clinic, including reports of blood at the entrance, which raised health concerns.
MM
Melissa Mularski
Jan 2, 2026
3.0
Price increases? Owned by private equity firm VCA / Mars.
RM
R. Mendoza
Sep 21, 2025
2.0
We recently had an initial visit for our newly adopted German Shepard. Dr Shimon reacted extremely aggressive to her recative behavior. Being a veterinary should come with patience to all dog behavior. He immediately stated he would not treat her without giving her a few minutes to calm down. His reaction made the situation worse. Sadly, this experience led to the decision to leave as customers of VCA after about 15 years.
RB
Rachel Broge
Jul 31, 2025
5.0
Dr. Brosky and all the vet techs are so caring, compassionate, transparent, and honest. We love coming here because we know that our reactive pittie can be a handful and they always show such patience while being thorough with their exams and so professional. We highly recommend this practice to anyone with a reactive pet that needs a little bit extra!
BE
Barb Emanuele
Jul 31, 2025
1.0
Received a postcard stating that my cat needs two vaccines, both for respiratory viruses. I called to see how much and because she is not a new patient I'd have to pay for a physical and two separate vaccines. Therefore I have been going to Petco and a word to any pet lover... They do a booster FVRCP vaccine for only $49. And that covers the other two. And it doesn't matter if your pet is a new pet patient or well-established... They also do a physical!!! Don't let anyone play you dirty like VCA does
Frequently Asked Questions About VCA Pahle Animal Hospital
What are the regular operating hours of VCA Pahle Animal Hospital?
VCA Pahle Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 1:00 PM. It is closed on Sundays.
Does VCA Pahle Animal Hospital offer boarding services for pets?
Yes, boarding services are available Monday to Friday from 7:00 AM to 6:30 PM, Saturday from 7:00 AM to 1:00 PM, and Sunday from 7:00 PM to 8:00 PM by pre-arranged pick up times.
Which types of pets does VCA Pahle Animal Hospital care for?
VCA Pahle Animal Hospital provides care for cats, dogs, pocket pets, pot-bellied pigs, small mammals, and rabbits.
What veterinary services are available at VCA Pahle Animal Hospital?
Services include parasite control, annual check-ups, boarding, surgeries, allergy relief, flea and tick control, grooming, microchipping, ophthalmology, pain management, preventive care, spay/neuter, vaccinations, dental care, weight loss programs, oncology, diagnostics, and more.
Is VCA Pahle Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Pahle Animal Hospital located?
It is located at 10827 West Oklahoma Avenue, West Allis, WI 53227, USA.
How can I contact VCA Pahle Animal Hospital by phone?
You can reach them at their main phone number: +1 414-797-3921 or their local phone: +1 414-541-6440.
What nearby places can I visit before or after my appointment at VCA Pahle Animal Hospital?
Nearby you can find places like Big Lots for shopping, Hunt Brothers Pizza and Panera Bread for dining, and Incredi-Roll Skate and Family Fun Center for family entertainment.
Are there any convenient gas stations near VCA Pahle Animal Hospital?
Yes, there are several nearby gas stations including Mobil, Highway 100 Mobil, Poor Richard's, bp America, and Fast Track, which can be convenient for fuel or quick stops.
What other pet or veterinary services are available near VCA Pahle Animal Hospital?
Close to VCA Pahle, the Pahle Animal Hospital also offers veterinarian services and diagnostic services, providing additional options for pet care.