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Verizon
Brand Certified

Verizon

4.8
(910 reviews)

Business Details

2500 N Mayfair Rd, Wauwatosa, WI
53226, United States
(414) 509-5577
https://themobilegeneration.com/

About

Cell Phone Store
Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2500 N Mayfair Rd, Wauwatosa, WI
53226, United States

Hours

Reviews

4.8
910 reviews
5 stars
821
4 stars
39
3 stars
7
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ali and Robert going above and beyond.

Transparency Issues

Several reviews highlighted concerns about misleading information regarding fees and services, particularly regarding the store being a third-party retailer.

Mixed Experiences

While many customers had positive experiences, a few reported significant frustrations with billing issues and service quality, indicating inconsistency in customer satisfaction.

Efficiency

Many customers appreciated the quick and efficient service, especially in resolving issues and setting up new devices.
  • NH
    Nordica Hurst
    Feb 12, 2026
    5.0
    Customer service was great. Ally took her time and was very helpful and professional.
  • NW
    Niheemah Washington
    Feb 8, 2026
    5.0
    Very good customer service
  • CA
    Chenayle Adams
    Feb 4, 2026
    5.0
    He was very patient & went the extra mile to provide a top tier customer service experience. Great job TreShawn🥰
  • LC
    Laura Cecil
    Feb 1, 2026
    5.0
    Ali did a fantastic job for me today at the Mayfair Verizon store. I came in for a simple phone upgrade and she ended up helping update my family plan to save money on all of our outdated plans. She was friendly, knowledgeable, and efficient.
  • KQ
    King Q
    Jan 20, 2026
    5.0
    The customer service rep/ store manager that helped us today was beautiful, well informed, very welcoming, named Ali… Very appreciative of workers like her!!! Give her a raise!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 2500 N Mayfair Rd offer?

Verizon offers wireless and home solutions including smartphones, tablets, mobile hotspots, accessories, internet, and home phone services.

What are the store hours for Verizon in Wauwatosa?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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