Verizon

4.8
903 reviews
Verizon

About

Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2500 N Mayfair Rd, Wauwatosa, WI
53226, United States

Hours

Reviews

4.8
896 reviews
5 stars
812
4 stars
39
3 stars
7
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Robert and Ali providing excellent service.

Transparency Issues

Several reviews highlighted concerns about misleading information regarding fees and services, particularly related to the store being a third-party retailer.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about upselling tactics and inconsistent information, leading to frustration for some.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their issues were resolved in a timely manner.
  • SD
    Saidella Durrell
    Dec 31, 2025
    5.0
    Rob and Ali was extremely helpful getting me the phone I wanted! Their customer service was amazing Thank you guys!
  • CW
    Candice Williamson
    Dec 31, 2025
    5.0
    My experience was great and helpful. Verizon associates was great with explaining everything and picking out my new phone
  • HZ
    Heidi Zuniga
    Dec 26, 2025
    5.0
    Give excellent feedback, very understandable when it comes to there customers.
  • CJ
    Cindy Jussila
    Dec 21, 2025
    5.0
    The employees were friendly and greeted you right when you walked into the store.
  • KG
    Kalee Gottsacker
    Dec 16, 2025
    5.0
    Incredibly helpful. Got two new iPhones purchased and set up within two hours! Also got us a discount on our monthly Verizon bill and steeps discounts on the phones by coming in store.

Frequently Asked Questions About Verizon

What products and services does Verizon at 2500 N Mayfair Rd offer?

Verizon offers wireless and home solutions including smartphones, tablets, mobile hotspots, accessories, internet, and home phone services.

What are the store hours for Verizon in Wauwatosa?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.