Visit our store for all your latest mobile, 5G home internet, or business needs. Explore the latest in smartphones, accessories, and unmatched customer service. Stay connected with Verizon for reliable coverage and exceptional products tailored to enhance your digital lifestyle. See our store locator for more information about your local store online order pick-up options.
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ali and Robert going above and beyond.
Transparency Issues
Several reviews highlighted concerns about misleading information regarding fees and services, particularly regarding the store being a third-party retailer.
Mixed Experiences
While many customers had positive experiences, a few reported significant frustrations with billing issues and service quality, indicating inconsistency in customer satisfaction.
Efficiency
Many customers appreciated the quick and efficient service, especially in resolving issues and setting up new devices.
NH
Nordica Hurst
Feb 12, 2026
5.0
Customer service was great. Ally took her time and was very helpful and professional.
NW
Niheemah Washington
Feb 8, 2026
5.0
Very good customer service
CA
Chenayle Adams
Feb 4, 2026
5.0
He was very patient & went the extra mile to provide a top tier customer service experience. Great job TreShawn🥰
LC
Laura Cecil
Feb 1, 2026
5.0
Ali did a fantastic job for me today at the Mayfair Verizon store. I came in for a simple phone upgrade and she ended up helping update my family plan to save money on all of our outdated plans. She was friendly, knowledgeable, and efficient.
KQ
King Q
Jan 20, 2026
5.0
The customer service rep/ store manager that helped us today was beautiful, well informed, very welcoming, named Ali… Very appreciative of workers like her!!! Give her a raise!!!