Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported poor service and unavailability of staff.
Product Availability
Customers appreciated the variety of products available, but some noted low inventory levels and issues with online order fulfillment.
Delivery Issues
Several reviews highlighted significant problems with delivery and order processing, leading to frustration among customers.
Store Experience
While some customers enjoyed the store layout and cleanliness, others found it confusing and reported difficulty in finding assistance.
FD
Felicia Davis
4 days ago
5.0
Went to return products I bought in Vegas, I was surprised how helpful and how smoothly the transition went.
LI
Lance Isaacs
Jan 3, 2026
1.0
Do not purchase a cell phone deal through this store. Terrible Service through Verizon Rep
SC
samaria Clark
Dec 31, 2025
1.0
I will say one of the worst experiences i’ve had all year. I walked in with my great aunt and my best friend to get and ipad air, as we walked in the building they were playing chicken p. A milwaukee artist. We were being assisted when a medium tall black man with his hood on walked up to us in a red hoodie(worked there but was off the clock or leaving for the day no uniform showing whatsoever) telling us to stop the music there cant be any profanity he said this is why people hate black people now he argued back in forth I asked for a manger and he refused so( said he worked there for 6 years he could help) I said your the problem I asked the guy who helped us to call the manager dismissive of his behavior only wanted to get us out of the store as quickly as possible. After finding out that the black employee with the zigzag braids in his hair played the music, not just one song but multiple songs. I will be emailing corporate this was uncaused for and biased first and last time at best buy On my way! To target up the street. I will have names updated later.
MM
Mark Meszaros
Dec 27, 2025
5.0
Went in to purchase a specific receiver. My questions were answered, they got the receiver for me, and I was in and out quickly.
NH
Nicole Harvie
Dec 20, 2025
5.0
The staff was Extremely friendly and helpful, I was impressed with the friendly welcome and service I received, not from one but am employees I interacted with!
What are the regular business hours of Best Buy in Wauwatosa, WI?
Best Buy in Wauwatosa is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer same day pickup services?
Yes, Best Buy offers same day pickup services at the Wauwatosa location.
Can I get repair services for my electronics at this Best Buy store?
Yes, the store provides service and repair support for electronics and computers.
Does Best Buy Wauwatosa accept debit cards and checks?
Yes, the store accepts debit cards and checks as payment methods.
Is in-store shopping available at the Best Buy on N Mayfair Rd?
Yes, in-store shopping is available at this Best Buy location.
Do I need an appointment to visit or get service at Best Buy Wauwatosa?
No, appointments are not required for shopping or services at this location.
Where is the Best Buy store located in Wauwatosa?
It is located at 2401 N Mayfair Rd, Wauwatosa, WI 53226, USA.
What nearby service can assist if I need computer repair besides Best Buy?
Geek Squad, located nearby, offers IT service and computer repair in the area.
Are there any nearby medical diagnostic centers close to Best Buy Wauwatosa?
Yes, Froedtert - RAYUS Radiology and Froedtert - Center for Diagnostic Imaging (CDI) are nearby for diagnostic imaging and related medical services.
What nearby retail stores can I visit before or after shopping at Best Buy Wauwatosa?
Nearby retail options include Victoria's Secret, Justice, Memories By Danille LLC, SKECHERS Retail, and The North Face Outlet, providing a variety of clothing and fashion choices.