Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
1,051 reviews
5 stars
491
4 stars
174
3 stars
85
2 stars
69
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and dismissive behavior.
Wait Times
Long wait times are a common complaint, with many customers expressing frustration over delays in service.
Knowledgeable Staff
Several customers highlighted the expertise and helpfulness of specific employees, enhancing their overall experience.
Store Environment
The store environment received mixed feedback; some found it clean and organized, while others described it as chaotic and loud.
Repair Issues
Customers reported dissatisfaction with repair services, including unresolved issues and poor handling of devices.
- EMElliot McCallum5 days ago5.0Natalie was a very nice lady that I talked to and she did a good job telling me about it
- AMAlexander MillardNov 15, 20251.0Staff is incompetent and turned down our warenty on a new tablet that had a defective screen. One member even lied to my face saying that the damage on the screen was because of a Crack. Even when we had photo evidence proving otherwise.
- ABAndrew ButschNov 8, 20251.0Rude staff that failed to be clear or helpful with the situation after spending 3 hours with them the first time. Only to need to rescheduled for later in the day, to get fixed what they failed to fix the first time. Welcome staff did not listen to the full reason we were coming back again to the store, they did not take any notes, and just checked us in. They consistently tried to interrupt when we were talking as well. They also do not show the skill set that I would expect from Apple staff. After “backing up” my phone, they proceeded to factory reset it saying it would fix the issue and everything would be the same. When they set it back up. They set it up as a new phone and did not have us sign into. So we lost a lot of stuff that was not actually backed up. The was a very bad experience and resulted in waiting 6 hours with Apple reps.
- ALAndy LopezNov 5, 20255.0Great customer service and assistance from Manager Dustin! Was very patient and helpful with me.
- ETEllen TrytekOct 31, 20251.0I took my laptop in for a new battery. They shipped to a repair depot. After having the laptop for 8 days and gaslighting me when I called by saying it was being worked on, they admitted that the depot didn't have batteries and they didn't know when they would get them. They also said there was no way to get my laptop back to me, and they didn't know when I would get it back.
Frequently Asked Questions About Apple Mayfair
What products can I find at Apple Mayfair?
Apple Mayfair offers a range of Apple products including iPhone, Mac, Apple Watch, iPad, and more.
Does Apple Mayfair provide technical support services?
Yes, technical support is available at the Genius Bar inside Apple Mayfair where Specialists can assist with your Apple devices.
What are the regular store hours for Apple Mayfair?
Apple Mayfair is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any holiday hours or closures I should be aware of at Apple Mayfair?
Apple Mayfair is closed on November 27, 2025, and December 25, 2025. It also has special holiday hours on other dates, typically opening earlier and closing later than usual.
Does Apple Mayfair offer services like delivery and in-store pickup?
Yes, Apple Mayfair offers delivery, in-store shopping, and in-store pickup services to accommodate customer needs.
Is Apple Mayfair accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at Apple Mayfair?
Apple Mayfair accepts debit card payments and mobile NFC payments for customer convenience.
Can customers use Wi-Fi when visiting Apple Mayfair?
Yes, Apple Mayfair provides free Wi-Fi for customers inside the store.
What nearby stores can I visit along with Apple Mayfair for clothing and fashion?
Nearby you can visit Richard Bennett Tailors, Champs Sports, Ragstock, Eddie Bauer, Viktor Viktoria boutique, and J.Crew for various clothing and fashion accessories.
Are there any nearby places to grab a coffee or a snack around Apple Mayfair?
Yes, nearby you can enjoy a coffee at Alterra Coffee or treat yourself to ice cream at Ben & Jerry's after shopping at Apple Mayfair.
Which nearby stores offer eyewear and optical services near Apple Mayfair?
LensCrafters and Sunglass Hut are nearby stores where you can find eyewear and optician services near Apple Mayfair.