Brand Certified
Best Buy
4.0(2165 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
226480 Rib Mountain Dr, Wausau, WI
54401, United States
Certified by Best Buy • Feb 22, 2026
(715) 241-0711
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/wi/wausau/226480-rib-mountain-dr-399.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,165 reviews
5 stars
1,058
4 stars
547
3 stars
285
2 stars
88
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being rude or unhelpful.
Product Availability
Customers expressed frustration over the lack of stock for various items, leading to reliance on online orders instead of in-store purchases.
Communication Issues
Many customers reported difficulties in reaching store staff via phone, often being redirected to call centers that could not assist with their inquiries.
Positive Experiences
Several reviews highlighted positive shopping experiences, particularly with specific employees who provided excellent service and support.
- PKPat KwiatkowskiFeb 14, 20265.0The assistant was very helpful. He explained the product well to us. We were able to purchase what we were looking for.
- HFHaylee FulsFeb 8, 20265.0I had such a positive experience with an Alex. She helped me not only find what I needed but went above and beyond with making sure it was the right one and it worked. She had such a positive attitude.
- EMEric MenezesFeb 2, 20261.0Beware of Best Buy ridiculous return policy. When attempting to return an unused $250 Eero system purchased <3 weeks ago, I was denied. Apparently you cannot return any items outside of 2 weeks without purchasing a BB "membership". My fault for not reading the fine print I guess. Lost a customer for life. Next time, sadly I will purchase from Amazon where I am guaranteed a no hassle return. Too bad because I have nothing bad to say about this store otherwise. Always enjoyed going there and recommended it to others.
- PCProf CityJan 27, 20265.0Great experience shopping for electronics. The staff are always helpful, polite and available. Highly recommended!
- OOOllykJan 25, 20261.0What do you do when you buy a brand new Samsung dishwasher and it doesn't even make it for 3 months. You can't get through to a person at the local store unless you, "looking to purchase", then you get a person or transferred to your local store. The item is under warranty, but Best Buy And Samsung tell you to get a plumber to look at the issue which the warranty does not cover. I guess if I have to hire a plumber/repairman where's the so called warranty. Do I spend hundreds on a new dishwasher to repair it that the warranty did Nothing? Or cut my losses and be done with Best Buy & Samsung? All advice appreciated. Thank you in advance.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Wausau?
You can shop for TVs, computers, appliances, and more at Best Buy in Wausau.
What are the operating hours for Best Buy in Wausau?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Wausau offer in-store pickup?
Yes, Best Buy offers same day in-store pickup for your orders.
Does this Best Buy location provide Geek Squad support?
Yes, Geek Squad support is available at this Best Buy location for expert advice and repair services.
Is curbside pickup available at the Wausau Best Buy?
Curbside pickup is not available at this Best Buy location, but in-store shopping and pickup are offered.
What payment methods does Best Buy in Wausau accept?
Best Buy accepts debit cards and checks but does not require cash only payments.
Does Best Buy in Wausau offer electronics recycling services?
Yes, electronics recycling services are available at this location.
What nearby stores can I visit after shopping at Best Buy?
Nearby stores include Dunham's Sports for outdoor gear, T.J.Maxx for clothing, and RadioShack for electronics accessories.
Where can I find dining options near Best Buy in Wausau?
You can visit Fazoli's, Olive Garden, or Five Guys, all located near Best Buy for various dining options.
Are there any mobile phone stores near Best Buy in Wausau?
Yes, Cellcom, T-Mobile, and RadioShack are mobile phone stores located nearby Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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