Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,162 reviews
5 stars
1,054
4 stars
546
3 stars
287
2 stars
88
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for rudeness and lack of support.
Product Availability
Customers expressed frustration over the lack of stock for various items, leading to reliance on online orders instead of in-store purchases.
Store Experience
Some customers enjoyed their shopping experience due to knowledgeable staff, while others felt neglected or faced long wait times for assistance.
Geek Squad
Geek Squad received positive feedback for their helpfulness and efficiency in resolving technical issues.
- HBHolly Bembenek2 days ago5.0Went in to purchase a printer and left with a printer and a laptop. Logan, the young man helping me, did a fantastic job answering all my questions and offering suggestions in what I was looking for. Knowledgeable young man with great customer service skills.
- CDCoach David3 days ago1.0Poor customer service! Don’t purchase their $300 coverage on computer machines. They will still charge you for repairs after telling you not to worry about it that it’s covered.
- RWRob WilleJan 5, 20261.0There is literally no way to call this store on the phone. The system just transfers you to a call center in India. Why? This is the most frustrating experience I have had in a long time.
- KZKen ZettelmeierDec 29, 20251.0First off Nate accidentally cancelled my installation appt, said he’d take care of it and never did. Then when I called the installation #, the guy on the phone was belligerent and completely rude. Talking over the top of me, interrupting me, and talking cocky. So now I lost a day of work and have to take another day off for the install. And when I was in the store I knew Nate was just trying to pass me off and he knew he wasn’t going to get my original appt back. Between that and the rude install guy, this whole experience left a bad taste in my mouth.
- JNJoe NDec 26, 20255.0Great experience doing an after Christmas exchange with Graham. Very knowledgeable, helpful, and efficient. Glad I was able to get the product I ultimately needed.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Wausau?
You can shop for TVs, computers, appliances, and more at Best Buy in Wausau.
What are the operating hours for Best Buy in Wausau?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Wausau offer in-store pickup?
Yes, Best Buy offers same day in-store pickup for your orders.
Does this Best Buy location provide Geek Squad support?
Yes, Geek Squad support is available at this Best Buy location for expert advice and repair services.
Is curbside pickup available at the Wausau Best Buy?
Curbside pickup is not available at this Best Buy location, but in-store shopping and pickup are offered.
What payment methods does Best Buy in Wausau accept?
Best Buy accepts debit cards and checks but does not require cash only payments.
Does Best Buy in Wausau offer electronics recycling services?
Yes, electronics recycling services are available at this location.
What nearby stores can I visit after shopping at Best Buy?
Nearby stores include Dunham's Sports for outdoor gear, T.J.Maxx for clothing, and RadioShack for electronics accessories.
Where can I find dining options near Best Buy in Wausau?
You can visit Fazoli's, Olive Garden, or Five Guys, all located near Best Buy for various dining options.
Are there any mobile phone stores near Best Buy in Wausau?
Yes, Cellcom, T-Mobile, and RadioShack are mobile phone stores located nearby Best Buy.