Verizon

4.8
456 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
1020 W Fulton St, Waupaca, WI
54981, United States

Hours

Reviews

4.8
453 reviews
5 stars
420
4 stars
15
3 stars
1
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Saul, Brian, and Tyler for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones seamless.

Professionalism

The team was noted for their professionalism, with several customers appreciating the staff's ability to handle multiple customers and complex situations effectively.

Pricing Transparency

Some customers expressed concerns about pricing discrepancies and complicated billing, indicating a need for clearer communication regarding costs.
  • SK
    Sarah Kolb
    4 days ago
    5.0
    Saul was of great help when I switched carriers from us cellular to Verizon.
  • JS
    Jesse Steinbach
    4 days ago
    5.0
    He was very kind and got me where I wanted. One of the best experiences I've had with customer support at verizon so far.
  • RF
    Roger Fox
    Dec 29, 2025
    5.0
    Needed a phone case, Brian helped me out, answered my questions and I was back on my way quickly.
  • RB
    Randy Bruns
    Dec 23, 2025
    5.0
    Reference the Waupaca, WI Verizon outlet. Brian was extremely helpful in my transtioning from an older phone to a new phone. Brian worked efficiently while maintaining a personable demeanor. Job well done.
  • VB
    Valerie Belt
    Dec 17, 2025
    5.0
    Saul is very knowledgeable about the plans, perks, and benefits of the Verizon products. He has a friendly and upbeat attitude as well. I highly recommend going to the Waupaca Verizon for personal and business-related cellphone services!

Frequently Asked Questions About Verizon

What types of products does Verizon at 1020 W Fulton St offer?

Verizon offers cell phones, accessories, tablets, home phone, home internet, internet on the go, vehicle diagnostics, and roadside assistance.

What services can I get at the Verizon location in Waupaca?

Services include customer service, technical support, cellular service, internet service, home phone service, vehicle diagnostics, and roadside assistance.