Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Superior, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Waist of time with Verizon sat on the phone with them over an hour trying to fix a problem with a phone after doing an update and told bring to the store the customer service is a joke at best west to the store and was told there sales not tec and told me to go to a 3rd party tec and pay them to fix it im going to switch provider's as soon as i find one with some actual customer service.
RG
Randy Gordon
Aug 29, 2025
5.0
Knowledgeable and friendly, very quick process
DH
David Humes
Nov 24, 2020
1.0
It’s difficult to review the actual business since we weren’t able to get that far.
Called on a Saturday to confirm the phone we were looking for was in stock and it was. Asked about hours for the next day (Sunday) and was told they opened at 11, which I confirmed online. Showed up 10 after 11 on Sunday and the lights were off and doors locked. Waited around for another 20 minutes and nothing. Checked in online - no response.
Called again yesterday and again confirmed availability and hours. Showed up after opening time and there WAS someone there but he informed us that he was too new to process a phone purchase and we’d have to come back. What!? I’m not blaming this individual at all since this is clearly a poorly managed store, but that’s absurd.
We ended up ordering the phone from Best Buy since selling phones doesn’t seem to be super interesting for this store, which is interesting given the business they’re supposed to be in.
What types of products does Verizon at 3110 Tower Ave offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services does Verizon in Superior, WI provide?
They provide new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist customers.
What are the store hours for Verizon at 3110 Tower Ave Superior?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup for orders?
Yes, Verizon provides in-store pickup for customers.
What payment methods are accepted at Verizon in Superior?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Superior support multiple languages for customer service?
Yes, they offer services in English and Spanish.
Is there free Wi-Fi available at the Verizon store on Tower Ave?
Yes, the store offers free Wi-Fi for customers.
What nearby places can I visit near the Verizon store at 3110 Tower Ave?
Nearby places of interest include RadioShack for electronics, GameStop for video games, and Angel Nails and Spa for beauty services, offering convenient options before or after your visit.
Are there convenient retail options close to the Verizon store in Superior?
Yes, Walmart is nearby for discount shopping, and the Tower Ave Mall hosts several stores including GameStop and other entertainment venues.
Can I find car rental services near Verizon at 3110 Tower Ave?
Yes, both Avis Car Rental and Enterprise Rent-A-Car are located close to the Verizon store, making it easy to rent a car during your visit.