Business Details
322 S Grand Ave, Sun Prairie, WI
53590, United States
Certified by Verizon • Feb 22, 2026
(608) 478-3810
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Sun Prairie, WI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
295 reviews
5 stars
215
4 stars
17
3 stars
8
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Zach and Tony providing exceptional service.
Staffing Issues
Several reviews highlighted concerns about being understaffed, leading to long wait times and delays in service.
Mixed Experiences
While many customers had positive experiences, some reported issues with unclear pricing and upselling tactics, leading to dissatisfaction.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
- SMSean McGrath5 days ago5.0Overall great experience. Staff was very knowledgeable and helpful.
- ACAngela CookJan 30, 20265.0Zach was very friendly and very helpful when I went in for a new phone. He asked me a few things and then was able to get my bill lowered by $20 a month. He even helped me get my phone set up and put the protectors on it. Top notch experience!
- TDTia DowdingJan 6, 20265.0The staff are always quick and respectful, and take their time explaining anything I don't understand. They got my new phone set up in about an hour (I had a lot of data to transfer, oops) and it was a great experience overall.
- TSTonya SDec 30, 20255.0If I could give the experience more than 5 stars I would! Zach provided, hands down, THE BEST customer experience i have had in a very long time! Our group had a LOT of items to handle (3 personal lines, a business line, watch etc) AND he was the only rep working the day we came in. He effortlessly handled our stuff AND helped others who came in as well! He was patient, knowledgeable and friendly.
- JSjan starrDec 11, 20255.0Zach was amazing! I came in to trade in my iPad and left with a new phone AND iPad and saved money on my bill!!!
Frequently Asked Questions About Verizon
What products does the Verizon store in Sun Prairie offer?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Sun Prairie?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store support online order pickup?
Yes, they offer in-store pickup services for online orders.
Which payment methods are accepted at this Verizon retailer?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Sun Prairie?
Yes, the store offers free Wi-Fi for customers.
What brands of mobile devices and accessories are available at the store?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands such as Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Are the staff at the Verizon store knowledgeable about wireless technology?
Yes, the store's consultants and managers are knowledgeable and dedicated to providing the best experience for guests.
What nearby places can I visit before or after shopping at Verizon in Sun Prairie?
Nearby you can visit Cold Stone Creamery for desserts, Firehouse Subs for a quick sandwich, or Starbucks for coffee.
If I need banking services while visiting the Verizon store, where can I go nearby?
Nearby banks include Starion Bank, UW Credit Union, Associated Bank, Johnson Financial Group, and Chase Bank.
Are there any beauty or personal care salons close to the Verizon store in Sun Prairie?
Yes, nearby options include Cost Cutters hair salon, Robertson Plastic Surgery, Pamper Me Nail Studio, Dream Nails, and Pink File Nails.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: