Verizon

4.9
356 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
1100 S River St, Spooner, WI
54801, United States

Hours

Reviews

4.9
354 reviews
5 stars
332
4 stars
12
3 stars
4
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Alex and Cody for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with staff able to resolve issues and complete transactions in a timely manner.

Professionalism

The staff demonstrated professionalism and patience, effectively addressing customer concerns and providing detailed explanations.

Product Knowledge

Customers appreciated the staff's expertise in technology and plans, with many feeling they received the best options tailored to their needs.
  • PT
    Paul Tripp
    6 days ago
    5.0
    I needed a good phone charger and Paul got it for me
  • AR
    Angie Ruid
    Jan 3, 2026
    5.0
    Paul was great to work with and very professional! He helped me reset my phone after it did a “hard reset” and I lost everything including cellular service. Highly recommend the Spooner store and Paul! So much better than other Verizon stores I have dealt with!
  • SW
    Sheila White
    Dec 26, 2025
    5.0
    I love the one on one experience very attentive to my concerns and needs listen to what I had to say and address the situation
  • LM
    Lipari Marc
    Dec 20, 2025
    5.0
    Alex did an excellent job, he was the only one working in the store. Has very good customer service skills, we watched him work with numerous people besides us.
  • BB
    Becca
    Dec 13, 2025
    5.0
    Alex was super helpful & thoroughly explained all the fine print & details while I was upgrading my phone in a way that other companies usually like to be vague about. Helped us understand every part of the process and fielded a lot of questions in a kind and understanding way. Super pleasant experience at the Spooner Verizon Store!

Frequently Asked Questions About Verizon

What types of products does Verizon at 1100 S River St, Spooner offer?

This Verizon location offers the latest smartphones, tablets, and wireless accessories from brands like Apple, Samsung, Motorola, and more.

Does this Verizon store provide device repair services?

Yes, TEAM Wireless is a full service device repair center for smartphones, tablets, and more.