TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Tony and Julian for their exceptional service.
Efficiency
Most reviews noted that the service was quick and efficient, with many customers appreciating the ease of setting up new accounts and resolving issues.
Knowledgeability
Staff members were frequently described as very knowledgeable about products and services, providing detailed explanations and assistance to customers.
Overall Experience
The majority of customers reported positive experiences, often mentioning that they would recommend the store to others and return for future needs.
KK
Kim Klose
Feb 17, 2026
5.0
He was excellent and took the time to explain everything to me in detail! Would highly recommend!!
BJ
Blaise &Jean
Feb 8, 2026
4.0
Most of transactions went smooth
Until he clicked wrong button, we would have to start over or pay cash
AU
A Google User
Feb 2, 2026
5.0
Very kind and easy to set up with
MF
Mindy Fahrenkrug
Jan 21, 2026
5.0
Great service today! Made getting a
New phone super easy! Thank you!