Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Saint Croix Falls, WI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Shawn, Kayla, and Daryl.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting smooth transitions and fast resolutions to their issues.
Product Knowledge
The staff demonstrated a strong understanding of products and services, effectively addressing customer needs and providing valuable advice.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to corporate customer service and specific issues with internet services.
BS
barb szaflarski
Feb 16, 2026
5.0
We walked in and multiple people greeted me. 2 if them were helping customers. One was available to help me and that he did!
BD
Barb Davidsavor
Dec 16, 2025
5.0
Very friendly, made sure I had a good understanding of my invoice.
SJ
Shaila Johnson
Dec 13, 2025
5.0
You want details AND photos!! You got it. It’s my bday. This 48 year old mom thinks she can still stay out till late and control her adult beverage intake. She cannot. Her college age daughter is home and needs a new phone (she doesn’t come home too often and so we needed to jump on the opportunity)
I love my Verizon store in St. Croix Falls Wisconsin, and was relieved to see Shawn was working. He handles my issues every time with ease and confidence. The boy doesn’t get rattled and I doubt there isn’t anything he can’t figure out! 5 stars
⭐️ ⭐️⭐️⭐️⭐️
My daughter wanted to try out the camera on her new phone. I was the unwilling subject.😆
LG
Luanne Grove
Nov 16, 2025
5.0
Always get treated with respect from the minute we walk into store. All my questions are answer and any help I need is given. Hometown service is given at this store! Thank you 😊
MJ
Marlene Johnson
Nov 7, 2025
5.0
Daryl and the rest of the crew were friendly and knowledgeable