Verizon

4.7
346 reviews
Get DirectionsCallWebsite

Business Details

2201 Glacier Dr, Saint Croix Falls, WI
54024, United States
(715) 273-8075
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Saint Croix Falls, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2201 Glacier Dr, Saint Croix Falls, WI
54024, United States

Hours

Reviews

4.7
339 reviews
5 stars
295
4 stars
17
3 stars
7
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Shawn, Kayla, and Daryl.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers appreciating the fast handling of phone upgrades and setups.

Knowledgeability

Staff members were frequently noted for their expertise and ability to explain plans and technical issues clearly.

Positive Experiences

Numerous customers reported enjoyable experiences, feeling well taken care of and satisfied with their service.

Problem Resolution

While many customers had positive interactions, there were some complaints about issues with Verizon's corporate customer service and billing problems.
  • LG
    Luanne Grove
    Nov 16, 2025
    5.0
    Always get treated with respect from the minute we walk into store. All my questions are answer and any help I need is given. Hometown service is given at this store! Thank you 😊
  • MJ
    Marlene Johnson
    Nov 7, 2025
    5.0
    Daryl and the rest of the crew were friendly and knowledgeable
  • DG
    diane greaves
    Oct 19, 2025
    5.0
    Shawn is an absolute dream to work with. Extremely knowledgeable, patient and so very friendly! The world needs more people like Shawn!!
  • FH
    Fred Haines
    Jul 28, 2025
    5.0
    Shawn ,no matter the issue with Verizon he always finds solutions to my business communication and internet problems
  • MM
    Mary Majors
    Jul 8, 2025
    5.0
    The service was great ! I was listened to and everything was explained to me !! I know if I have any problems I can go back and they will be taken care of them. It could have been a stressful experience but it was not, it was enjoyable.
Read more reviews on Google

Frequently Asked Questions About Verizon

What services are offered at the Verizon store in Saint Croix Falls?

The Verizon store offers new lines, upgrades, new devices including phones and tablets, accessories, and device protection.

What brands of devices and accessories are available at this Verizon retailer?

Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, PureGear, and more.