Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Saint Croix Falls, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
343 reviews
5 stars
299
4 stars
17
3 stars
7
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Shawn, Kayla, and Daryl.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting smooth transitions and fast problem resolutions.
Product Knowledge
The staff demonstrated a strong understanding of products and services, effectively addressing customer needs and providing valuable advice.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding corporate customer service and specific issues with internet services.
- BDBarb DavidsavorDec 16, 20255.0Very friendly, made sure I had a good understanding of my invoice.
- SJShaila JohnsonDec 13, 20255.0You want details AND photos!! You got it. It’s my bday. This 48 year old mom thinks she can still stay out till late and control her adult beverage intake. She cannot. Her college age daughter is home and needs a new phone (she doesn’t come home too often and so we needed to jump on the opportunity) I love my Verizon store in St. Croix Falls Wisconsin, and was relieved to see Shawn was working. He handles my issues every time with ease and confidence. The boy doesn’t get rattled and I doubt there isn’t anything he can’t figure out! 5 stars ⭐️ ⭐️⭐️⭐️⭐️ My daughter wanted to try out the camera on her new phone. I was the unwilling subject.😆
- LGLuanne GroveNov 16, 20255.0Always get treated with respect from the minute we walk into store. All my questions are answer and any help I need is given. Hometown service is given at this store! Thank you 😊
- MJMarlene JohnsonNov 7, 20255.0Daryl and the rest of the crew were friendly and knowledgeable
- DGdiane greavesOct 19, 20255.0Shawn is an absolute dream to work with. Extremely knowledgeable, patient and so very friendly! The world needs more people like Shawn!!
Frequently Asked Questions About Verizon
What services are offered at the Verizon store in Saint Croix Falls?
The Verizon store offers new lines, upgrades, new devices including phones and tablets, accessories, and device protection.
What brands of devices and accessories are available at this Verizon retailer?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, PureGear, and more.
What are the store hours for the Verizon location in Saint Croix Falls?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup for products?
Yes, the Verizon store provides in-store pickup services.
What payment options does the Verizon retailer in Saint Croix Falls accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are supported by the Verizon store staff?
The store supports English and Spanish languages.
Is there free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi for customers.
What nearby restaurants could I visit before or after shopping at Verizon?
Nearby options include Panda King Chinese Restaurant, Subway, McDonald's, Papa Murphy's Take 'N' Bake Pizza, and Dairy Queen Grill & Chill.
Are there nearby financial services to visit when at the Verizon store?
Yes, nearby financial institutions include Royal Credit Union, Central Bank, and Eagle Valley Bank, useful for banking needs.
What nearby businesses offer shipping or courier services near the Verizon store?
Nearby shipping options include UPS Authorized Shipping Outlet and St. Croix Shipping and Handling, LLC, for parcel and packaging needs.