Verizon

4.8
348 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
172 S Main St, Richland Center, WI
53581, United States

Hours

Reviews

4.8
346 reviews
5 stars
312
4 stars
22
3 stars
4
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Amber and Allison, received high praise for their attentive, knowledgeable, and friendly service.

Efficiency

While many customers appreciated the quick service, some noted long wait times, particularly during busy periods.

Knowledgeability

Employees were frequently described as knowledgeable, providing clear explanations and solutions to customer inquiries.

Professionalism

Staff demonstrated professionalism in handling difficult situations and maintaining a positive attitude.

Store Environment

The store was noted for being clean and well-stocked, contributing to a pleasant shopping experience.
  • LL
    Linda
    3 days ago
    5.0
    Very helpful she got what I was calling about
  • MD
    Matthew Davis
    Nov 12, 2025
    5.0
    Amber Fredrick did an awesome job of explaining the trade in on my. Excellent communication explaining everything on the phone upgrade. Thank you for the great work Amber
  • TB
    T Beck
    Nov 10, 2025
    5.0
    Every time I'm here, it's a great expetience!!
  • LC
    Lyndsey Chaps
    Oct 24, 2025
    5.0
    It took a moment to get help but when I was helped by I believe her name was Amber she was attentive and amazing. I couldn’t of asked for better customer service.
  • BM
    Ben Manning
    Oct 15, 2025
    4.0
    Was lead down a path of plan upgrades when I needed a new phone only to find out at final signatures that the rep couldn’t actually make the deal they committed to. Overall still and Ok deal but took way way to long to finalize. 3 hours at store.

Frequently Asked Questions About Verizon

What products does Verizon at 172 S Main St offer?

Verizon offers the latest smartphones, tablets, accessories, home phone, home internet, internet on the go, vehicle diagnostics, and roadside assistance.

What services can I get at the Verizon store in Richland Center?

Services include customer service, technical support, cellular service, internet service, home phone service, vehicle diagnostics, and roadside assistance.