Verizon

4.8
358 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
172 S Main St, Richland Center, WI
53581, United States

Hours

Reviews

4.8
356 reviews
5 stars
322
4 stars
22
3 stars
4
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Amber and Allison received high praise for their exceptional customer service, being described as knowledgeable, helpful, and friendly.

Store Experience

Customers reported a positive in-store experience, highlighting the staff's efficiency and the store's cleanliness.

Product Knowledge

Staff members demonstrated strong product knowledge, effectively explaining options and assisting with phone upgrades and plans.

Wait Times

Some customers experienced long wait times before receiving assistance, indicating a need for improved staffing during busy periods.
  • JS
    Jean Schmitz
    2 days ago
    5.0
    Amber was very informative and patient. Even with the internet trouble the town was having she was happy to help and kept a positive attitude and kept going. She is a great team player to have. We are new to Verizon and we feel that we made the right decision
  • TC
    Tim Culver
    Dec 14, 2025
    5.0
    Best advice and employees I've ever run into at a phone store. Extremely knowledgeable & helpful!!!!
  • JC
    Jill Coens
    Dec 4, 2025
    5.0
    I had taken my daughter in to Verizon because her phone had fallen in a corn grinder!!!!! Amber was very helpful and got her situated with a new phone. Amber was very knowledgeable and pleasant.
  • DW
    Dustin Wilson
    Nov 30, 2025
    5.0
    Great crew and great service. I shop here for all my phone needs
  • MG
    Melanie Gearhart
    Nov 28, 2025
    5.0
    I had an outstanding experience at Verizon thanks to Amber! From the moment I walked in, she was warm, patient, and incredibly knowledgeable. She took the time to really understand what I needed, explained my options clearly, and never made me feel rushed. Her professionalism and friendly attitude made the entire process so easy. Amber went above and beyond with her customer service, and it truly made a difference. If you’re visiting this Verizon location, definitely ask for Amber, you’ll be in great hands! Highly recommend!

Frequently Asked Questions About Verizon

What products does Verizon at 172 S Main St offer?

Verizon offers the latest smartphones, tablets, accessories, home phone, home internet, internet on the go, vehicle diagnostics, and roadside assistance.

What services can I get at the Verizon store in Richland Center?

Services include customer service, technical support, cellular service, internet service, home phone service, vehicle diagnostics, and roadside assistance.