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Brand Certified

Verizon

4.8
(977 reviews)

Business Details

2460 S Main St, Rice Lake, WI
54868, United States
(715) 736-2355
http://www.teamwireless.com

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
2460 S Main St, Rice Lake, WI
54868, United States

Hours

Reviews

4.8
977 reviews
5 stars
881
4 stars
64
3 stars
7
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient throughout their experiences.

Staff Performance

Specific employees like Dayna, Hailey, and Synjon received multiple commendations for their professionalism and ability to assist customers effectively.

Overall Experience

Many reviews highlighted a positive overall experience, with customers expressing satisfaction with the service and the ease of the process.

Efficiency

Customers noted quick service and efficient handling of their needs, often completing transactions in a timely manner.
  • DP
    Daniel Pokrop
    6 days ago
    5.0
    I’m not exactly tech savvy, but Dayna guided me through making some needed changes to my plan in just a few minutes. I’m much happier with my new plan. Thank you Dayna!
  • SW
    Sam Williams
    Feb 18, 2026
    1.0
    Terrible service. I made an appointment and they didn’t care or honor it.
  • GB
    Gayle Bock
    Feb 17, 2026
    5.0
    Dayna went over & above helping us. We are ‘older”, so we are a little slow with all the new technology…. She was great. We have been back a couple of times for help. She’s a keeper..
  • RL
    Ronald Lawry
    Feb 13, 2026
    5.0
    It was an AWESOME experience. Dayna was very professional. I would recommend her and the Verizon facility to anyone.
  • LK
    Lynn Kolpack
    Feb 10, 2026
    5.0
    Josh worked long and hard to get info from my old ipad loaded onto my new ipad....he found out later that our difficulties were the result of problems Apple was having. He finished transferring everything after I left. I'll pick up my new iPad tomorrow. Josh was also extremely patient with another old gal who had lots of questions about saving photos on her phone while we were waiting for my iPad transfer to finish.

Frequently Asked Questions About Verizon

What services does Verizon at 2460 S Main St offer?

Verizon offers the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.

What brands of devices and accessories are available at this Verizon location?

They carry brands including Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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