Verizon

4.8
1083 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
1218 Lincoln St, Rhinelander, WI
54501, United States

Hours

Reviews

4.8
1,082 reviews
5 stars
949
4 stars
85
3 stars
12
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly.

Staff Performance

Specific employees like Kara, Gavin, and Brandon received high marks for their professionalism and ability to assist customers effectively.

Efficiency

Many reviews highlighted quick and effective service, although some noted longer wait times during busy periods.

Problem Solving

Staff were commended for going above and beyond to resolve issues and provide solutions for customers.

Store Environment

While most feedback was positive, there were mentions of the store being unclean and having a limited selection.
  • AM
    Adam Merrill
    2 days ago
    5.0
    Very easy process of upgrading a new line, and very informative.
  • SB
    Stephanie Jyoti Bliss
    5 days ago
    5.0
    Gavin took great care and was very knowledgeable, patient and professional. Would definitely recommend him.
  • BC
    Barbi Carlson
    Nov 15, 2025
    5.0
    He was very helpful explained everything so I could understand it. Give me options. Very good at his job.
  • GB
    Gail Bowman
    Nov 6, 2025
    5.0
    Drew was great to work with! Knowledgeable, patient, and answered all of my questions. Offered good suggestions as well, regarding what additional accessories I would benefit from. Thanks!
  • AR
    Amber Rose
    Oct 31, 2025
    5.0
    Brandon at Verizon was fantastic to work with! He helped us upgrade our phones and took the time to work through a few issues we were having. He was patient, knowledgeable, and made the whole process super easy and stress-free. We really appreciated his help and highly recommend him if you’re visiting the store!

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Rhinelander?

The Verizon store offers smartphones, tablets, prepaid wireless, mobile phone accessories, and brands like Apple, Samsung, Motorola, Google, Otterbox, UAG, and more.

What are the operating hours of the Verizon store at 1218 Lincoln St in Rhinelander?

The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 5 PM.