Best Buy

4.1
2042 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2710 S Green Bay Rd, Racine, WI
53406, United States

Hours

Reviews

4.1
2,042 reviews
5 stars
1,071
4 stars
493
3 stars
261
2 stars
80
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and lack of assistance.

Product Availability

Many customers expressed frustration with the inconsistency between online stock availability and in-store inventory, leading to disappointment.

Store Experience

The store is generally described as clean and organized, with some customers appreciating the quick service and helpful staff.

Geek Squad

The Geek Squad received positive remarks for their assistance, although there were complaints about communication issues and service delays.

Return Policy

Customers were unhappy with the strict return policy, particularly regarding defective products.
  • SB
    STEPHEN BRACEY
    6 days ago
    1.0
    I spent thousands of dollars on their ai glasses and unless I paid extra for geek support. They wouldn't even help me connect them to my phone. Very sad 😔
  • SF
    Samuel Fields
    Dec 30, 2025
    5.0
    They are friendly, helpful, and insightful. I got all I needed and they even went in the back and got something from the back that wasn't in-stock. The service is impeccable.
  • IK
    ilker kucukdemirci
    Dec 26, 2025
    1.0
    I wish i could rate 0. Terrible customer service. Employees work with airpods on, don’t know how to talk to customer and sell the wrong product. When it comes to fix, they act like it’s your fault. They gave me wrong color computer even though i asked em twice about color. When i came back to cahnge the color they didn’t change it! Never ever again.
  • GC
    Gustavo Alonso Beltran Ceja
    Dec 21, 2025
    5.0
    Very good attention, excellent service
  • KP
    kilian arley castro paez
    Dec 20, 2025
    4.0
    Deben actualizar su publicaciones en linea, artículos que aparecen en stock realmente no estan en la tienda.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Racine, WI?

Best Buy in Racine is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Racine offer curbside pickup?

No, Best Buy Racine does not offer curbside pickup, but in-store shopping and same day in-store pickup are available.