Business Details
About
Cell Phone StoreElectronics Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
679 reviews
5 stars
537
4 stars
66
3 stars
23
2 stars10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting employees like Luke, Zach, and Todd for their helpfulness and patience.
Employee Performance
Specific employees, especially Luke and Todd, received numerous commendations for going above and beyond in assisting customers, often staying late to ensure issues were resolved.
Knowledgeability
Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
Efficiency
Many reviews mentioned the quick and efficient service provided, with customers appreciating the streamlined processes for setting up new devices and plans.
Problem Resolution
Customers reported positive experiences with staff resolving issues, including billing problems and technical difficulties, often with persistence and care.
- JNJoe Nagel3 days ago5.0Sena was very helpful. There were challenges but she knew what she was doing and everything turned out great!!!
- JWJesse WilliamsNov 2, 20255.0The person that helped me get my phone number and my service which from straight talk to Verizon was really helpful with helping me get everything I needed to which over to them and was willing to go out of her way to get everything done even staying after they have closed up after 7:30 pm
- RDRyan DoughertyOct 12, 20255.0Phenomenal service, she was so quick and helpful!
- MSMarc SpeesOct 4, 20254.0Luke informed me of the promotion and it made sense to utilize said promotion.
- JCJackie ChojnackiOct 1, 20255.0Excellent customer service! Even connected my new phone to my car!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 1830 Plover Rd offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services including internet and home phone solutions.
Does Verizon provide in-store pickup service?
Yes, Verizon offers in-store pickup for your convenience.
What are the regular business hours for Verizon in Plover?
Verizon is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is Verizon wheelchair accessible?
Yes, Verizon has a wheelchair accessible entrance, parking, and seating.
What payment methods does Verizon accept?
Verizon accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Diners Club, Discover, financing options, Mastercard, Samsung Pay, and Visa.
Does Verizon require appointments for service or shopping?
No, Verizon does not require appointments; you can visit at your convenience during business hours.
Can I find nearby dining options when visiting Verizon at 1830 Plover Rd?
Yes, nearby dining options include Tempura House for Chinese, Mama Elda's for Mexican cuisine and bakery items, KFC for fast food chicken, Cousin's Subs for sandwiches, Starbucks for coffee, Arby's for fast food sandwiches, Culver's for American burgers, and more.
What are some nearby complementary services I can visit when going to Verizon?
Near Verizon, you can visit Avant Hair Lounge and Fantastic Sams for hair and beauty services, Collect & Gather community center, and KeyMe Locksmiths for key and lock services.
Are there banking services near Verizon at 1830 Plover Rd?
Yes, nearby banking services include WoodTrust Bank, Members' Advantage Credit Union, and Member's Advantage bank.
Is free Wi-Fi available at Verizon?
Yes, Verizon offers free Wi-Fi to its customers in store.