Business Details
9780 76th St, Pleasant Prairie, WI
53158, United States
Certified by Verizon • Feb 22, 2026
(262) 697-8533
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/wisconsin/pleasant-prairie/pleasant-prairie-325183
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pleasant Prairie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
511 reviews
5 stars
273
4 stars
62
3 stars
34
2 stars
28
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Staff Knowledge
Some reviews highlighted knowledgeable and helpful staff members who provided excellent service, while others noted inconsistency in staff performance.
Store Management
Several reviews criticized the management for lack of support and poor customer handling, leading to frustration among customers.
Wait Times
Customers frequently mentioned long wait times, even with appointments, which contributed to negative experiences.
Product Availability
There were mixed reviews regarding product availability and the ability to resolve issues in-store, with some customers expressing dissatisfaction with the handling of their requests.
- AHAlbe HeinenFeb 7, 20265.0Great service
- KOKimberly O'BrienFeb 2, 20261.0They are pathetic charging higher price gouging for people who cannot afford it anymore
- EUEKREM USLUJan 11, 20265.0It's a very nice place, and the people who work there are very helpful.
- LHLynn HughesDec 23, 20251.0Employees playing video games ignoring customers at the Pleasant Prairie Verizon. Awful non existent customer service. I am now affiliating with the Verizon Union Grove location because this store provides EXCELLENT CUSTOMER SERVICE
- KMKarie MurawskiNov 29, 20251.0Have been a Verizon customer for over 20 years with 5 lines. Currently have 1 phone that doesn’t work and verizon said it would cost me $650 to upgrade his non-working phone. Went to ATT to shop around. ATT bought out all 5 of our old contracts, provided 5 new iPhone 17 Pros and dropped my monthly payment $120/month! Asked Verizon if they can work with me and they said nope. Ok. Thanks goodbye. They don’t take care of loyal customers. Go to ATT!!!
Frequently Asked Questions About Verizon
What products and brands does Verizon Pleasant Prairie offer?
Verizon Pleasant Prairie offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Pleasant Prairie?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Pleasant Prairie offer in-store pickup and delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Pleasant Prairie?
Yes, you can schedule an in-store appointment through their website or the My Verizon app.
What types of services does Verizon Pleasant Prairie provide?
They provide mobile plans, wireless internet plans, and voice plans for personal and business needs.
What payment methods are accepted at Verizon Pleasant Prairie?
Verizon accepts checks, debit cards, mobile NFC payments and does not require cash only transactions.
Is free Wi-Fi available at the Verizon Pleasant Prairie store?
Yes, the store offers free Wi-Fi to customers.
What nearby places can I visit before or after shopping at Verizon Pleasant Prairie?
Nearby places include Starbucks for coffee, Panda Express for Chinese food, and Kay Jewelers for jewelry shopping, making it convenient to enjoy other services around your Verizon visit.
Are there other mobile phone stores close to Verizon Pleasant Prairie?
Yes, nearby mobile phone stores include the AT&T Store and T-Mobile, which can provide alternative options for mobile phones and services.
What leisure or hobby stores are near Verizon in Pleasant Prairie?
Nearby hobby and gift stores include Games Workshop, Warhammer, and Wild Birds Unlimited, perfect for customers interested in hobbies while visiting the area.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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