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Brand Certified

Verizon

4.3
(176 reviews)

Business Details

1463 Capitol Dr, Pewaukee, WI
53072, United States
(262) 696-9086
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pewaukee, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1463 Capitol Dr, Pewaukee, WI
53072, United States

Hours

Reviews

4.3
176 reviews
5 stars
139
4 stars
8
3 stars
2
2 stars
1
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Jovo, Floyd, and Jazzy.

Mixed Experiences

While some customers had excellent service experiences, others reported rude or unhelpful interactions, particularly with management.

Long Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays.

Store Management

Feedback on store management was mixed, with some praising their helpfulness while others criticized their attitude and service quality.
  • DR
    Deangelo Reynolds
    Feb 6, 2026
    5.0
    Very help
  • AK
    Allie Kat
    Jan 30, 2026
    1.0
    I stood in the store for 10-15 minutes and not once was I greeted or acknowledged in any way. I was so turned off I left. I went to a location that had people that were not socially awkward…and that’s the nicest way I can say it.
  • RC
    Rick Cruz
    Jan 17, 2026
    5.0
    Salesman was spectacular. He couldn’t have been more helpful and knowledgeable if he tried. Made our experience so pleasant.
  • BB
    Brandon Biggs
    Dec 6, 2025
    5.0
    I stopped in the store this past week and Jovo S. was the rep I worked with! He is a great dude! He was incredibly helpful in assisting with a warranty return; his attentiveness to getting things done right and kindness will not be forgotten! Dude is fantastic at his job! Thank you!
  • KK
    Kassy Kuhn
    Nov 20, 2025
    5.0
    It was my easiest trip to Verizon for getting a new phone and getting the best deals! The people that helped me were so nice and very helpful!!

Frequently Asked Questions About Verizon

What products does Verizon in Pewaukee offer?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.

What brands are available at the Verizon Authorized Retailer in Pewaukee?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands at this location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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