Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pewaukee, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
171 reviews
5 stars
135
4 stars
8
3 stars2
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of individuals like Jovo, Floyd, and Jazzy for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about rude staff and poor service, particularly regarding management and handling of issues.
Store Management
Feedback on store management was mixed, with some praising managers for their assistance while others criticized them for unprofessional behavior and lack of support.
Efficiency
Several customers noted long wait times and inefficient service, with some expressing frustration over the time taken to resolve issues or complete transactions.
Product Knowledge
Customers appreciated the staff's product knowledge, which helped them make informed decisions about their purchases and plans.
- PCPatrick Clarey2 days ago5.0Great job, really helpful
- KKKassy Kuhn3 days ago5.0It was my easiest trip to Verizon for getting a new phone and getting the best deals! The people that helped me were so nice and very helpful!!
- MTMarie ThiemeNov 5, 20255.0The people there especially Jo vo are so helpful and smart and especially patient with us old folks! The store was very busy and he took care of all of us by multi tasking!
- THTheresa HawkinsSep 9, 20255.0Great service! Jovo was so helpful and patient.
- ACAlejandra CarrenoSep 3, 20255.0Jobo was great in helping me upgrade my phone. He's very knowledgeable with the products & plans and helped me get the best deal. He also was very patient because I'm not good with technology. He was so kind to stay after closing to help with the transfer of my phone info to the new one. Thank you Jobo!
Frequently Asked Questions About Verizon
What products does Verizon in Pewaukee offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What brands are available at the Verizon Authorized Retailer in Pewaukee?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands at this location.
What are the store hours for the Verizon Authorized Retailer in Pewaukee?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Pewaukee offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
What payment options are accepted at the Verizon Authorized Retailer in Pewaukee?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services are provided by the Verizon Authorized Retailer in Pewaukee?
Services include new lines, upgrades, new devices, and accessories.
Are there other Verizon-related stores nearby for additional shopping options?
Yes, there is another Verizon store and the Victra Verizon Authorized Retailer nearby, offering electronics and mobile phone services.
Where can I grab a meal near the Verizon store in Pewaukee?
Nearby dining options include Tropical Smoothie Cafe, First Watch for breakfast and brunch, Chick-fil-A for fast food, Jersey Mike's Subs, MOD Pizza, and Crumbl for desserts.
Are there any banks close to the Verizon Authorized Retailer in Pewaukee?
Yes, Wells Fargo Bank, Summit Credit Union, and BMO Harris Bank ATM are nearby for your banking needs.
What languages are supported at the Verizon Authorized Retailer in Pewaukee?
The store supports both English and Spanish languages.