Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to reports of rudeness and lack of assistance.
Staffing Issues
Many reviews mention that the store is understaffed, leading to long wait times for assistance and customers feeling neglected.
Product Availability
Customers frequently noted that items were out of stock or not available as advertised, leading to frustration.
Delivery Problems
Several reviews highlighted issues with delivery services, including delays and poor communication regarding shipping.
Mixed Experiences
While some customers praised specific employees for their knowledge and helpfulness, others reported negative experiences with staff and service.
JG
Jon Gilbreath
2 days ago
5.0
People are friendly and knowledgeable!
Keeps me coming back.
AG
Armed Concrete Guy
3 days ago
1.0
I tried to call this place 5 times today and couldn't talk to a human being. You literally have absolutely no business at that place. I went several times during Christmas rush and I was the only person there. When you walk in there are 8 employees ready to attack you with questions.
GO
Graham Ottery
Dec 31, 2025
5.0
I bought a computer from here and their was very good service
KZ
Ken Zastrow
Dec 22, 2025
3.0
Hard to find someone to help if you have questions and when you do find someone they know very little and have to search online.
BO
Brick Oven
Dec 18, 2025
1.0
Went in for gaming controller for my child, cashier in yellow with glasses, blonde hair, asked if I loved my son? I said yes of course. Then cashier proceeded to say, well then if you love him i would suggest the warranty. What kind of crap is that Bestbuy?
Maybe train your POS employees better!
What types of products can I find at Best Buy in Oshkosh?
You can shop for TVs, computers, appliances, and more at Best Buy Oshkosh.
What are the opening hours for Best Buy at 1550 S Koeller St?
Best Buy Oshkosh is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Oshkosh offer curbside pickup?
Best Buy Oshkosh offers in-store shopping and same-day pickup, but curbside pickup is not available.
Can I get repair services for my electronics at Best Buy Oshkosh?
Yes, Best Buy Oshkosh offers expert advice and Geek Squad repair support in-store.
What payment methods are accepted at Best Buy Oshkosh?
Best Buy Oshkosh accepts debit cards and does not require cash only payments.
Is electronic recycling available at Best Buy Oshkosh?
Yes, Best Buy Oshkosh offers electronics recycling services.
Where can I find mobile phone stores near Best Buy Oshkosh?
Nearby you can find T-Mobile, Geek Squad, and Cricket Wireless Authorized Retailer for mobile phones and related services.
Are there dining options near Best Buy Oshkosh?
Yes, you can grab a meal at Five Guys, Blimpie, Noodles & Company, Culver's, Cousins Subs, Qdoba Mexican Grill, and McDonald's nearby.
What shopping options are available near Best Buy Oshkosh?
Near Best Buy, you can shop at Ross Dress for Less, Michaels, Five Below, Walmart, and WG&R Furniture for a variety of goods including clothing, crafts, and furniture.
Where can I access fitness and beauty services around Best Buy Oshkosh?
Nearby, you can visit Planet Fitness for gym services, Ulta Beauty for cosmetics and beauty supplies, and Benefit Cosmetics BrowBar for beauty and spa services.