Best Buy

Reviews

• JG

  James Gitter

  Jan 2, 2026
  1.0
  We bought two I pads before Christmas and were told if we signed up for a Best Buy credit card we would get an additional 20 percent off the I pads. That was a blatant lie. The only way to use the 20 percent is to purchase more items from Best Buy. I really hate being lied to.
• RM

  Ryan Miles

  Dec 22, 2025
  1.0
  Bought a TV online and scheduled an appointment to have it hung on the wall with cable concealed behind the TV as well. The day of my appointment they arrived with a tv mount that had been used and returned missing the bracket they needed to install. They told me they would not have time to finish this that day and would have to reschedule this at a later time. They said they could start the cable concealment and were able to start drilling one hole in the wall. This broke the only drill bit they had, they were unable to do that either. I received a call later in the day saying it would be 13 days before they could come finish my instillation. My brand new tv is on the floor leaning up against the box, living room is not able to be used with family coming over for the holidays. I have no choice, ended up cancelling the appointment.
• HR

  Hara Regz

  Dec 19, 2025
  1.0
  Very bad customer service and delivery. We bought refrigerator and was scheduled to deliver it yesterday. They did not come! We waited for so long, waisted our time. They didn’t even contact us that they re-scheduled it today. Now it’s been over the scheduled window time and they’re still not here. We supposed to live like 3 hours ago to the airport, we moved our travel time because of this! Such a waist of out time! So frustrating! So hard because we can’t even contact anybody on the phone. We took our old fridge out already! We don’t have fridge in the house! Our food got bad because of their incompetence! They gave us the tracking number to track our delivery but it’s fake!!!!!! It didn’t happen!
• SS

  S

  Dec 19, 2025
  1.0
  Worst experience will never buy an appliance there again. Bought a gift for my mom. We were at the store for 3 hours got it all set up for delivery. And they sent it to my address instead. Tired for 6 hours to resolve the problem and change the delivery before it got delivered and they could not help me on the phone. Also have a second appliance getting delivered the same day to the right location but still couldnt help me so frustrating.
• DB

  Delta Bravo

  Dec 11, 2025
  4.0
  fast, they guided me right to what i was there for and just a couple minute wait to check out. it was a little weird though ss i bought a topo chico from the cooler and it was not a twist off?? What the? luckily i have a truck with a trailer hitch so i pulled over and popped it. bamm.

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