Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,303 reviews
5 stars
1,138
4 stars
621
3 stars
280
2 stars
89
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Geek Squad Issues
Numerous complaints about Geek Squad's service, including long wait times, poor communication, and unresolved technical issues.
Product Availability
Customers reported low stock and empty shelves, leading to frustration when items were unavailable.
Installation Problems
Frequent issues with installation services, including scheduling conflicts and miscommunication about what was included in purchases.
Pricing Concerns
Many customers found prices to be high compared to competitors, leading to dissatisfaction with perceived value.
- BLBeatka LipkowskaNov 8, 20255.0A+
- MBmak blantonNov 7, 20251.0Had an appointment to have laptop looked at at 5:20 and waited over an hour for anyone to show kinda sucked
- CMCemo MozartOct 25, 20251.0Me dijo el chico que calificara para una tarjeta de crédito qué al final no pude utilizar. Cuando yo le había dicho quiero pagar en efectivo ..., muchas mañas que al final solo por ellos hacer transacciones dudosas ....CUIDADO POSIBLE FRAUDE..
- RProz pintarelliOct 21, 20251.0I called and was speaking to someone who was troubleshooting my issue. We got disconnected I called back and got the rudest girl who said I couldn’t be transferred to the person I was speaking to originally and then said I couldn’t speak with a manager. Onalaska location. I will be going into the store with dates/times of my call. This girl was ridiculous.
- SKScott KennellySep 22, 20251.0Waiting five days for geek squad to tell me my 75 inch samsung crystal 4000 is crap and get a new one is bullshit. Bought protection plan but got to go through hoops. Never will buy anything from ya again.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Onalaska?
At Best Buy in Onalaska, you can shop TVs, computers, appliances, cameras, home electronics, and more.
Does Best Buy Onalaska offer in-store pickup?
Yes, Best Buy Onalaska provides same day in-store pickup for your orders.
What are the store hours for Best Buy in Onalaska?
Best Buy Onalaska is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Onalaska provide repair services?
Yes, Best Buy Onalaska offers expert repair services through its Geek Squad support.
Can I pay by debit card at Best Buy Onalaska?
Yes, Best Buy Onalaska accepts debit card payments and does not require cash only.
Is there a recycling option for electronics at Best Buy Onalaska?
Yes, the store has an electronics recycling program for customers.
Does Best Buy Onalaska have curbside pickup available?
No, Best Buy Onalaska does not currently offer curbside pickup.
What coffee shops are near Best Buy Onalaska where I can grab a drink?
Starbucks is nearby Best Buy Onalaska, a convenient spot to grab a coffee before or after your visit.
Are there any restaurants close to Best Buy Onalaska for a meal after shopping?
Yes, nearby restaurants include Burrachos (Mexican), Culver's (American fast food), and Jimmy John's (sandwich shop), great for dining after your Best Buy visit.
Where can I find hotel accommodations near Best Buy Onalaska?
Nearby hotels include Hampton by Hilton and Hampton Inn Lacrosse/Onalaska, which are convenient for out-of-town visitors shopping at Best Buy.