Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New Richmond, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
283 reviews
5 stars
222
4 stars
14
3 stars4
2 stars3
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Quinn, Truman, and Brice going above and beyond.
Staffing Issues
Several reviews highlighted concerns about understaffing, particularly during busy times, leading to long wait times and overwhelmed employees.
Mixed Experiences
While many customers had positive experiences, some reported poor service and dissatisfaction with the handling of their issues, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose the right devices and plans, often noting the thorough explanations provided.
- GKGary KurtzDec 20, 20255.0It's always a great experience. They always help me with whatever problem I have with my phone. They deserve a raise in pay for all they do. You don't want to loose them. Thank you very much.
- SSSteve SchwartzNov 30, 20255.0Associates were very helpful. Was bringing in the trade in phones. They verified all was credited as expected.
- KSKris SingletonNov 26, 20255.0Great help and got everything we needed done
- JHJulie HartNov 6, 20255.0The Staff at this location are Always Always sooo Friendly and Helpful!! Thank You 😊
- RHRick HopkinsOct 28, 20255.0Great customer service!
Frequently Asked Questions About Verizon
What types of products does Verizon in New Richmond, WI offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in New Richmond?
You can get new lines, upgrades, new devices, and accessories at the Verizon Authorized Retailer in New Richmond.
What are the store hours for Verizon in New Richmond?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in New Richmond offer in-store pickup for orders?
Yes, Verizon offers in-store pickup service for customers.
What payment options are accepted at Verizon, New Richmond?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon in New Richmond accessible to Spanish-speaking customers?
Yes, the store provides services in both English and Spanish.
Where can I find Verizon in New Richmond, WI?
Verizon is located at 210 N Knowles Ave, New Richmond, WI 54017, USA.
What nearby places can I visit before or after my visit to Verizon in New Richmond?
You can visit Glover Park and New Richmond Parks & Rec Department nearby for outdoor activities or stop by Dairy Queen Grill and Chill and Subway for food.
Are there convenient gas stations near Verizon in New Richmond?
Yes, BP gas stations are located nearby, making it easy to fuel up your vehicle before or after visiting Verizon.
Is there a public library close to Verizon in New Richmond?
Yes, the Friday Memorial Library is close by, providing a great spot for community services and public resources.