Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Mukwonago’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
208 reviews
5 stars
174
4 stars
10
3 stars3
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like Andrew, Dan, and Jimmy for their exceptional service.
Communication Issues
Several reviews noted poor communication and service inconsistencies, with some customers feeling misled or ignored during their visits.
Store Experience
The store environment received mixed feedback; while some found it clean and welcoming, others reported negative experiences with staff attitudes and service quality.
Technical Support
Customers appreciated the technical assistance provided, especially when resolving issues with devices and account setups.
Sales Practices
There were complaints about aggressive sales tactics and unexpected charges, leading to dissatisfaction among some customers.
- KGKevin Gosseck2 days ago1.0This is not a “full retailer” whatever that means. Drove here from Greenfield area to be told we have to go to the location on 76th street… because they aren’t a full retailer. Don’t come here…
- CPCole PetersonNov 9, 20255.0As a tow truck driver, my phone is one of my most important tools. Unfortunately I broke my phone on the job and needed to replace it ASAP! Thanks to Elias and Alex I was back to work in no time! Thanks guys!
- EAevonne andersonNov 1, 20255.0I recently purchased a cell phone at the Mukwonago location and want to share the outstanding experience we had. The sales associate was Elias and he bent over backwards to help me with my decision and went out of his way to be sure everything was exactly what I needed and that I was completely satisfied with the new cell phone. He spent and unbelievable time with us, was extremely patient and very knowledgable. I highly reccommend him!
- PPPathofResilienceSep 13, 20255.0Came into the store because the new software update on 09/13/25 locked up my phone...so I had to come into the store. Ron asked me how I was doing and I explained that I was a bit pissed off because I couldn't use my phone at all for anything. He got my phone working and asked other questions I had. He had the experience to read the situation and help accordingly. Extremely happy with the service 👍😎
- TDTom DregerJul 20, 20252.0Zero stars for communication skills. I don't speak whisper mumble. Also, after buying one phone last year and a new phone yesterday. Somehow he could not figure out how to replace a screensaver on my Apple 15 Pro. Sent us away explaining that he needed to text his boss first before he could do it which he couldn't do while we were there waiting. This Verizon store is a strong thumbs down.
Frequently Asked Questions About Verizon
What types of devices can I upgrade or purchase at the Verizon store in Mukwonago?
You can upgrade or buy devices such as Apple iPhones, Samsung Galaxy phones, Google Pixels, and Motorola phones at the Verizon store.
What brands does the Verizon store at 101 Wolf Run carry?
The store carries brands including Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless.
What are the store hours for Verizon in Mukwonago?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store require appointments for visits?
No, the store does not require appointments; customers can walk in at their convenience.
What payment options are accepted at the Verizon store in Mukwonago?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my online order at the Verizon store on Wolf Run?
Yes, in-store pickup is available for customers at this location.
What kinds of services does Verizon provide at this location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car service, home phone and internet, mobile hotspots, and connected devices.
Are there other mobile phone stores nearby the Verizon store at 101 Wolf Run?
Yes, other mobile phone stores nearby include Cellular Sales and another Verizon retail location, offering additional options for wireless devices and accessories.
What nearby medical services are available around the Verizon store?
Nearby medical services include general dentistry at James L. Bialk, DDS, physical therapy at Athletico Physical Therapy, orthopedics at Orthopaedic Associates of Wisconsin, and chiropractic care at Mukwonago Family Chiropractic.
Are there any financial services or insurance agencies near the Verizon store that customers might find helpful?
Yes, there are multiple insurance agencies such as Rick Debe Insurance Agency and Nationwide Mutual Insurance Company, as well as financial advising services like Randall Benedict and Westbury Wealth Management nearby, useful for customers handling insurance or financial planning needs.