Certified by VCA Veterinary Emergency Service & Veterinary Specialty Center • Feb 01, 2026
Reviews
4.0
368 reviews
5 stars
258
4 stars
10
3 stars5
2 stars
14
1 star
81
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Numerous reviews highlighted the kindness and empathy shown by the staff during difficult times, especially when dealing with end-of-life decisions for pets.
Professionalism
Customers consistently praised the professionalism and expertise of the veterinarians and staff, noting their thorough communication and care.
Emergency Response
Many reviews mentioned the prompt attention and quick action taken by the clinic during emergencies, which was crucial for the pets' health.
Cost Concerns
Several customers expressed concerns about the high costs of services, with some feeling that the pricing was not transparent or justified.
Mixed Experiences
While many had positive experiences, there were also reports of dissatisfaction regarding wait times and perceived lack of care in urgent situations.
SS
Shayle Schoepp
1 day ago
5.0
Thank you Dr Sibley for being so kind during a very stressful and emotional day when I had to sadly say goodbye to my cat. She reassured me I did everything I could and helped talk me through any doubts I had. It was a really hard day but I appreciate how kind she was and how she thoroughly explained everything that was happening which helped me understand everything better.
AL
Alexis Lawver
Jan 30, 2026
5.0
Our sweet pup had to be transferred here and the DVM and all the staff that night and next day were nothing but so sweet and kind. They kept us updated on her health and took such good care of her and tried everything they could to save her. When we had to come put her down everyone was so sweet and caring. I believe the dvm name was Dr. Trollope. So greatful we had a wonderful experience with you and that you did everything you could.
SB
Sarah Brindley
Jan 19, 2026
5.0
We very unexpectedly and tragically lost our sweet dog of 10.5 years this weekend. VCA was very quick to give us answers about what was wrong and very honest but empathetic about his prognosis and what our options were. Everyone at VCA (including the receptionist, the vet techs, and the vet) was incredibly kind to our whole family in what was one of the worst days of our life. They graciously accommodated our almost 2 year old so that he could say goodbye to our brother and they gave us as much time as we needed to say goodbye to our sweet guy despite having a busy day on their hands. Above all else, they were very loving and gentle to our guy in his final hours and prioritized his comfort and our time with him. They went out of their way to find him treats he would enjoy before he passed. Although we of course wish things had turned out differently, we were so grateful for their kindness and care on a very tough day for our family. We hope to never be back, but if we found ourselves in need of emergency care again we wouldn’t hesitate to bring a future pet here.
FP
Frank Peregrine
Jan 9, 2026
5.0
We recently had to euthanize our dog Cooper after 13½ wonderful years and used VCA-Middleton for the procedure. They were super supportive and had to deal with a very feisty dog who does not like vets - even in his old age. They managed to sedate him and gave us all the time we wanted to be with him before and after the euthanisation. Other vets did not want to deal with our dog because of his dislike for being handled by a vet. VCA made our experience as pleasant as it could be under the circumstances. Thereafter, they sent a very nice sympathy card signed by the entire staff. Thank you VCA for being there when we needed you.
CF
Choxie Ferguson
Jan 2, 2026
5.0
Internal medicine docs are super. Very knowledgeable and good at problem solving. Always been treated with kindness and respect. Have been here with 2 of my cats at several different times. One cat has many issues with his disease and the docs are great at getting him well after his disease knocks him down.
Frequently Asked Questions About VCA Veterinary Emergency Service & Veterinary Specialty Center
What are the operating hours of VCA Veterinary Emergency Service & Veterinary Specialty Center?
The center operates 24/7 for emergency services. Specialty services are available Monday to Friday, 8:00 AM to 5:00 PM.
Where is VCA Veterinary Emergency Service & Veterinary Specialty Center located?
It is located at 1612 N High Point Road, Middleton, WI 53562, USA.
What types of pets does the center primarily serve?
The center primarily serves cats and dogs.
What kinds of veterinary services are provided at this center?
Services include emergency care, diagnostic imaging, surgery, oncology, cardiology, internal medicine, critical care, and many specialized procedures like bronchoscopy, chemotherapy, and surgical neurology.
What payment options are accepted at VCA Veterinary Emergency Service & Veterinary Specialty Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the center accredited or affiliated with any veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
How does VCA Veterinary Emergency Service & Veterinary Specialty Center ensure pet safety during visits?
The center follows health and safety protocols based on healthcare best practices and complies with state and local regulations.
What nearby veterinary facilities could be useful if visiting this center?
Nearby facilities include Veterinary Specialty Center, Janssen Clinic for Animals, LLC, Foxridge Veterinary Care, and other VCA Veterinary Emergency Service locations, which can provide additional or specialized pet care.
Are there nearby real estate agencies around the center?
Yes, several real estate agencies like First Weber Realtors Middleton, Aaron Weber Group, Madison Lifestyle, and others are located nearby, which could be helpful for clients looking to relocate or buy property in the area.
What other types of businesses are near VCA Veterinary Emergency Service & Veterinary Specialty Center?
Nearby businesses include Superior Fence & Rail (fence and gate services), Direct Management Company (business management), and Spectrum Middleton WI.
Brand Certified Facts from VCA Veterinary Emergency Service & Veterinary Specialty Center
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Certified February 01, 2026Yext Knowledge Graph
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