Verizon

4.7
522 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
2402 E Main St, Merrill, WI
54452, United States

Hours

Reviews

4.7
522 reviews
5 stars
442
4 stars
45
3 stars
11
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting Elizabeth and Kari for their exceptional service.

Efficiency

Many reviews noted quick service and efficient handling of customer needs, with several customers expressing satisfaction with the speed of their transactions.

Professionalism

Staff demonstrated professionalism and competence, effectively addressing customer inquiries and providing thorough assistance.

Positive Experiences

Overall, customers reported very positive experiences, often recommending the store to others and expressing gratitude for the assistance received.
  • MC
    Michael Carr
    Dec 30, 2025
    5.0
    Team at the Merrill WI store are excellent. Great service and very helpful.
  • CC
    Cassie Chapa
    Dec 26, 2025
    5.0
    Elizabeth was very helpful in getting me a new phone set up quickly! Thank you!
  • TH
    T.J. Heidenreich
    Dec 20, 2025
    5.0
    Swung by because of a technical difficulty with my wife’s phone and had a very positive interaction that resulted in a quick fix. Thanks much!
  • MB
    m beckstrom
    Dec 16, 2025
    5.0
    My assistant at the Verìzon̈ store in Merrill, WI was terrific. She managed to handle all the customers in a short amount of time. I really expected to be there an additional 2 hours. She was working by herself and still did a great job.
  • JZ
    J Z
    Dec 10, 2025
    5.0
    Elizebeth was amazing. She knew i was in desperate need of a phone and stayed wayyyy past closing to help me. My old phone only had half of the screen working, and yet she took the time to figure out how to make everything work. Truly exceptional service!

Frequently Asked Questions About Verizon

What services does the Verizon store at 2402 E Main St offer?

The Verizon store offers the latest smartphones, tablets, wireless accessories, full device repair services, and wireless plans including Charter Communications and Internet services.

What are the store hours for Verizon in Merrill, WI?

The Verizon store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.