Verizon

4.7
514 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
2402 E Main St, Merrill, WI
54452, United States

Hours

Reviews

4.7
514 reviews
5 stars
434
4 stars
45
3 stars
11
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Elizabeth and Kari for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with several customers mentioning fast assistance and minimal wait times.

Professionalism

Staff demonstrated professionalism and competence, effectively handling complex situations and providing clear explanations.

Product Knowledge

Employees were recognized for their extensive knowledge about products and services, helping customers make informed decisions.

Positive Atmosphere

The store environment was described as clean and welcoming, contributing to a pleasant customer experience.
  • SN
    Scott Nelson
    Nov 3, 2025
    5.0
    Quick and easy conversion to new plan and new phones. Staff was very friendly and explained all changes.
  • JW
    Jeffrey W
    Oct 25, 2025
    5.0
    Elizabeth did a wonderful job getting me set up with my new phone. Very professional
  • JW
    Jobeth Wistein
    Oct 25, 2025
    5.0
    Great job liz
  • SL
    Stephanie Lambrecht
    Oct 18, 2025
    5.0
    Best and fastest service I have ever received!!
  • KK
    Krista Karow
    Oct 6, 2025
    5.0
    Hi, I had a complicated situation porting a bunch of numbers over with many people in lots of towns and Elizabeth made it all very simple.

Frequently Asked Questions About Verizon

What services does the Verizon store at 2402 E Main St offer?

The Verizon store offers the latest smartphones, tablets, wireless accessories, full device repair services, and wireless plans including Charter Communications and Internet services.

What are the store hours for Verizon in Merrill, WI?

The Verizon store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.