Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Menomonee Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
252 reviews
5 stars
130
4 stars
26
3 stars
19
2 stars
11
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being dismissive and unhelpful.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and provided good assistance, others seemed uninformed or unable to help with basic inquiries.
Wait Times
Many reviews mentioned long wait times for service, with some customers expressing frustration over being ignored or having to wait while staff were unoccupied.
Sales Tactics
Customers reported feeling pressured by sales tactics, particularly regarding upgrades and additional services, leading to dissatisfaction with their overall experience.
Store Management
There were complaints about the lack of effective management and leadership in the store, with some customers feeling that staff were not adequately trained or motivated to assist.
- WSWilma's Smokehouse5 days ago5.0Kennedy and staff always so helpful. Keeping our business running smooth!
- DCDemetris CraytonOct 25, 20255.0These guys are amazing.
- RGRoger GordonOct 5, 20255.0Tyler and Nate helped me to choose a new Samsung flip smart phone and set it up transferring saved data, pics, etc from my old phone. They are extremely knowledgeable, friendly and professional. I can highly recommend this Verizon store. Our family has been a customer here for over 5 years.
- JPJudith PeotSep 29, 20255.0Terrell was extremely helpful, explained our options and was instrumental in our saving money on our monthly bill. He took time to help set up my new phone, install the screen saver including registering for the warranty. We wouldn’t hesitate to work with him again.
- JSJeremy SmithSep 26, 20251.0Very hard to cancel internet service. They want the equipment returned but I have no way of returning it as the employees here are unwilling to help unless I call the corporate customer service line that hung up on me when they couldn’t figure out how to send a return slip to this location.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Menomonee Falls?
The Verizon store in Menomonee Falls is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones are available at the Menomonee Falls Verizon store?
The store offers the latest smartphones including Apple (iPhone 15), Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL.
What delivery and pickup options does the Menomonee Falls Verizon store provide?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for their orders.
How can I schedule an appointment at the Verizon Menomonee Falls store?
You can schedule an in-store appointment through the Verizon website or using the My Verizon app.
What payment methods are accepted at the Menomonee Falls Verizon store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Does the Verizon store in Menomonee Falls offer free Wi-Fi?
Yes, the store provides free Wi-Fi for customers.
What types of business products are available at Verizon Menomonee Falls?
They offer business cell phones, mobile hotspots, tablets, and laptops.
Are there any restaurants near the Verizon store in Menomonee Falls where I can eat before or after shopping?
Yes, you can visit nearby restaurants such as QDOBA Mexican Eats, Applebee's Grill + Bar, Uno Pizzeria & Grill, Burger King, Starbucks, and Dunkin'.
Where can I find eyewear and optometry services near the Verizon Menomonee Falls store?
Doctors of Optometry - Qdoba Center and LensCrafters are nearby for your eyewear and eye care needs.
Are there any convenient banks or financial services close to the Verizon store in Menomonee Falls?
Yes, nearby banks include Tri City National Bank, US Bank, and First Citizens Bank. Additionally, D & M Accounting Services offers financial services.