Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,129 reviews
5 stars
1,122
4 stars
525
3 stars
226
2 stars
86
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report long wait times and unresponsive staff.
Product Availability
Customers appreciate the inventory and selection of electronics, but some express frustration over limited stock and the need to order online.
Geek Squad Experience
Experiences with Geek Squad vary widely, with some praising their efficiency and knowledge, while others report poor service and unresolved issues.
Return Policy
The 15-day return policy has drawn significant criticism, with customers feeling it is too restrictive and inconvenient.
Store Environment
The store layout is generally well-received, but some customers note a lack of staff engagement and assistance during their visits.
- DMDanielle Musta6 days ago1.0Don't spend your money with best buy or toshiba. Best buy delivered a toshiba 85 in tv to my daughter and son in-law broken. And will not do anything about it, no return or exchange. Almost $700 down the drain for a TV they never got to use.
- JLJeff LundgrenNov 14, 20255.0They had hardly anyone working, but were ablevto take care of me in 15.minutes. I got a Refrigerator quickly with no hassle . Great service
- SMScott MohrNov 9, 20254.0Geek squad was very helpful.
- MKMary KNov 4, 20252.0Accessing the store directly to speak to a real person is ridiculous !!!
- AZAngel ZielinskiOct 16, 20255.0Vargas was very helpful and patient, answering a lot of questions for both me, and another customer looking at a similar product. He juggled both of us calmy and respectfully, with a few laughs in there, too 🙂 He even went the extra mile to verify product info that couldn't be found on the Best Buy site, going to the manufacturer's site. He was fun and honestly made my day!
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Menomonee Falls offer?
Best Buy in Menomonee Falls offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Menomonee Falls?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Menomonee Falls offer in-store pickup?
Yes, Best Buy Menomonee Falls offers in-store pickup services.
Can I get repair services at Best Buy Menomonee Falls?
Yes, the store provides repair services including Geek Squad support for electronics and computers.
Does Best Buy Menomonee Falls have curbside pickup available?
No, curbside pickup is not currently available at this location.
What payment methods are accepted at Best Buy Menomonee Falls?
The store accepts checks, debit cards, and does not require cash only.
Where is Best Buy Menomonee Falls located?
It is located at N94w16855 Falls Pkwy, Menomonee Falls, WI 53051, USA.
What nearby places can I visit around Best Buy Menomonee Falls?
Nearby you can find the River Court Shopping Center, Menomonee River Parkway Multi-Use Trail, and local dining options like Bandero County Wood Grill & Saloon and Chili's Grill & Bar.
Is there a place near Best Buy Menomonee Falls to get coffee before or after shopping?
Yes, Starbucks is nearby where you can grab coffee before or after your visit to Best Buy.
Can I get professional tech support near Best Buy Menomonee Falls?
Geek Squad is located near Best Buy Menomonee Falls, providing professional IT and computer repair services.