Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, many reported long wait times and unhelpful employees.
Product Availability
Customers appreciated the inventory and selection of products, but some expressed frustration over stock issues and the need to order online.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some praising their helpfulness while others reported dissatisfaction with service and warranty issues.
Store Environment
The store atmosphere received positive remarks for cleanliness and organization, but some customers noted a lack of staff engagement.
NN
Nadia
3 days ago
4.0
Most of the employees at this location are extremely helpful and knowledgeable on products, although I have had an experience with one recently that seemed like she had no clue what she was doing and when I asked if she could call someone else over to help me she told me to go find someone else. Other than that this location is always extremely clean and organized and has tons of variety.
JA
Jim Anderson
5 days ago
5.0
Their Menomonee Falls store has more products in stock then most other stores.
DD
Dale Domanek
Feb 10, 2026
5.0
Always get the service and help I need, phones, computers etc . Geek Squad is helpful when I need them.
SE
Sandy Enright
Jan 9, 2026
1.0
I asked for help no one came. Do you want business or not
BS
Brandon Slagowski
Jan 5, 2026
3.0
They had what I needed in stock. Tried to order online but would not allow me to pick them up.
What products and services does Best Buy in Menomonee Falls offer?
Best Buy in Menomonee Falls offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Menomonee Falls?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Menomonee Falls offer in-store pickup?
Yes, Best Buy Menomonee Falls offers in-store pickup services.
Can I get repair services at Best Buy Menomonee Falls?
Yes, the store provides repair services including Geek Squad support for electronics and computers.
Does Best Buy Menomonee Falls have curbside pickup available?
No, curbside pickup is not currently available at this location.
What payment methods are accepted at Best Buy Menomonee Falls?
The store accepts checks, debit cards, and does not require cash only.
Where is Best Buy Menomonee Falls located?
It is located at N94w16855 Falls Pkwy, Menomonee Falls, WI 53051, USA.
What nearby places can I visit around Best Buy Menomonee Falls?
Nearby you can find the River Court Shopping Center, Menomonee River Parkway Multi-Use Trail, and local dining options like Bandero County Wood Grill & Saloon and Chili's Grill & Bar.
Is there a place near Best Buy Menomonee Falls to get coffee before or after shopping?
Yes, Starbucks is nearby where you can grab coffee before or after your visit to Best Buy.
Can I get professional tech support near Best Buy Menomonee Falls?
Geek Squad is located near Best Buy Menomonee Falls, providing professional IT and computer repair services.
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