I wish I could give a 0. I work from home. My hp laptop, not even a year old, just stopped working/wouldn't turn on. I sent it in through the geek squad. No support whatsoever while you're out of your laptop. They should definitely provide a loaner, especially since its within the warranty time period. Absolutely disgusting. Got hung up on by customer service after 15 seconds. Real classy best buy. I love how you stand behind your product and your clientele.
RS
Ryan S
Apr 20, 2026
4.0
Typical Best Buy. In and out. I found what I needed.
NR
NIECY BOO R
Apr 14, 2026
5.0
Employees are friendly & the store is super clean with some awesome electronics in there!
LS
Lynn Silkey
Apr 6, 2026
1.0
I absolutely DETEST calling and have to deal with their “menus”!! Those were never invented for the customer. And this one is the worst. If you don’t choose an option to their liking they just disconnect the call. Such a lousy freaking way to do business.
JO
Joseph Osterman
Mar 29, 2026
1.0
If you’re going to visit this store on a weekend good luck. I have purchased a lot of stuff from Best Buy, damn near every electronic appliance and device I own. My experience at the Menomonee Falls location over the weekend was not good. I got a young associate who exhibited a whole bunch of I don’t give a damn. Went to the brookfield location and it was a totally different vibe and had associates who all wanted to help. Just go to Brookfield and save yourself the aggravation on the weekends.
What products and services does Best Buy in Menomonee Falls offer?
Best Buy in Menomonee Falls offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Menomonee Falls?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Menomonee Falls offer in-store pickup?
Yes, Best Buy Menomonee Falls offers in-store pickup services.
Can I get repair services at Best Buy Menomonee Falls?
Yes, the store provides repair services including Geek Squad support for electronics and computers.
Does Best Buy Menomonee Falls have curbside pickup available?
No, curbside pickup is not currently available at this location.
What payment methods are accepted at Best Buy Menomonee Falls?
The store accepts checks, debit cards, and does not require cash only.
Where is Best Buy Menomonee Falls located?
It is located at N94w16855 Falls Pkwy, Menomonee Falls, WI 53051, USA.
What nearby places can I visit around Best Buy Menomonee Falls?
Nearby you can find the River Court Shopping Center, Menomonee River Parkway Multi-Use Trail, and local dining options like Bandero County Wood Grill & Saloon and Chili's Grill & Bar.
Is there a place near Best Buy Menomonee Falls to get coffee before or after shopping?
Yes, Starbucks is nearby where you can grab coffee before or after your visit to Best Buy.
Can I get professional tech support near Best Buy Menomonee Falls?
Geek Squad is located near Best Buy Menomonee Falls, providing professional IT and computer repair services.
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