Verizon

4.9
390 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
522 Gateway Avenue, Mauston, WI
53948, United States

Hours

Reviews

4.9
390 reviews
5 stars
361
4 stars
17
3 stars
5
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Ashley and Nathan, received high praise for their exceptional customer service, being described as friendly, knowledgeable, and patient.

Efficiency

Customers appreciated the quick service, with many noting that their issues were resolved in a timely manner.

Knowledgeable Staff

Multiple reviews highlighted the staff's expertise in explaining products and services, making the purchasing process easier for customers.

Positive Atmosphere

The store environment was described as pleasant and welcoming, contributing to a positive shopping experience.

Problem Solving

Staff were commended for their ability to address customer issues effectively, often going above and beyond to ensure satisfaction.
  • GF
    Guy Fischer
    Nov 15, 2025
    5.0
    I came in the Mauston Wis location with a question about a problem I'm having with my phone. Even knowing I didn't have the money at the time, Ashley promptly helped me diagnose my issue as well as provide me with options on how to resolve it. Patient! Lol. I might even go on a plan because of her.
  • BK
    braden koecher
    Oct 15, 2025
    5.0
    Ashley is a wonderful lady who always helps me out!
  • DH
    Dwaine Heckes
    Oct 10, 2025
    5.0
    The team was knowledgeable, helpful and a pleasure to work with.
  • CP
    Casey Patterson
    Oct 8, 2025
    5.0
    I work directly with Ashley on getting me a new iPhone 16 max and I gotta say that she is one of the most well knowledge professional reps that I’ve ever worked with. I am a truck driver I go all over this country. I have dealt with many Verizon stores, she made this whole thing absolutely pleasant. I wasn’t stressed out. We got everything taken care of and when I come back through, I will be using your store again. She was funny, polite, professional, timely, all of the little buzz words that y’all wanna hear, but at the end of the day, it was very easy to get what I needed done in a timely fashion and if anybody knows about truck driving, Time is important
  • WJ
    William Jochmann
    Oct 3, 2025
    5.0
    Great service. Very knowledgeable and helpful. Replaced a damaged phone and transferred contents to new phone in less than half an hour.

Frequently Asked Questions About Verizon

What products does Verizon Mauston offer?

Verizon Mauston offers the latest smartphones, tablets, wireless accessories, home phone and internet services, vehicle diagnostics, and roadside assistance products.

Does Verizon Mauston provide phone and tablet repairs?

Yes, Verizon Mauston is a full service device repair center repairing smartphones, tablets, and more.