Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Manitowoc’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Feedback is mixed; while some customers praised staff for being helpful and knowledgeable, others reported poor service and long wait times.
Employee Performance
Several employees, particularly Clint, Robert, and Louella, received high praise for their professionalism and assistance, while others faced criticism for unhelpfulness.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some expressed frustration with the lack of product availability and acknowledgment from staff.
Technical Support
There were positive remarks about staff assisting with technical issues and phone setups, but also complaints about unresolved problems and misinformation.
RF
Ricci Family
Jan 3, 2026
1.0
Not even 1 star. Do not go here. They pose as Verizon but don’t tell you they are contractors and can’t do anything with your account
AJ
austin jacobs
Dec 16, 2025
1.0
Keep your money and don’t let the scam artist get it. I have currently been working on getting a promotion credited to my account for over six months that was supposed to be credited two months after signing with Verizon. If you go to the store, you wait at least 30 minutes to be helped. When you call, they say they’ll get back to you and they never do. To me, it’s not about the monetary value of this credit. It’s the principle that I was told it would be credited and I’ve had to fight for it and still get nothing out of it. My personal opinion is that there’s not an ounce of honesty inside this store. I currently have over three hours trying to get this credit when in reality there should’ve been nothing I had to do on my side Besides activating service with Verizon.
Furthermore They will wait till after you have already signed paperwork to tell you you’re not gonna get service within 10 miles of the lakeshore. Which may not be a problem in other areas, but the fact we live on the Lakeshore makes it a huge problem. We pay almost 100 per line And I know people who pay a quarter of that per line and have way better service than we do. I can’t tell you where to choose to go, but I will say if you choose the store, you will be dissatisfied!!
RP
R P
Jul 30, 2025
5.0
Our experience at this Verizon was nothing but outstanding! Danny V was very personable ,friendly ,informative, helpful and went above and beyond our expectations. Thank you
MH
Marina Harris
Dec 21, 2019
5.0
Kristi cochran was such a pleasure to work with. She made the transition switching from sprint to Verizon such a smooth , quick and easy transition any customer could ever want. She went above and beyond to get me everything I needed in my new plan. Would 100% recommend anyone to switch to Verizon and to get helped by Kristi.
WK
Wendy Kusiak
Sep 27, 2019
5.0
Floyd was very helpful today, excellent customer service!
What brands of smartphones can I purchase at Verizon at 4622 Calumet Ave?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Verizon at 4622 Calumet Ave.
What are the store hours for Verizon at 4622 Calumet Ave in Manitowoc?
Verizon at 4622 Calumet Ave is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment to visit Verizon at 4622 Calumet Ave?
No appointment is required to visit Verizon at 4622 Calumet Ave, but you can call ahead to make one if preferred.
Can I pay my Verizon bill in-store at the Manitowoc location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon location in Manitowoc.
What types of services does Verizon offer at the Manitowoc Cellular Sales store?
Verizon offers wireless plans, prepaid wireless, Smart Car services like Hum, home phone, home internet, and mobile hotspot services at the Manitowoc Cellular Sales store.
What payment methods are accepted at Verizon Cellular Sales on Calumet Ave?
Verizon accepts American Express, Discover, Mastercard, and Visa credit cards as payment methods.
Is in-store pickup available at the Verizon store in Manitowoc?
Yes, in-store pickup is available at the Verizon store in Manitowoc for your convenience.
What nearby places can I visit around Verizon on Calumet Ave in Manitowoc?
Nearby places include Panera Bread café, Qdoba Mexican Grill for dining, Holiday Inn Manitowoc hotel, and Batteries Plus Bulbs for mobile phone repair or batteries.
Are there any dining options close to Verizon Cellular Sales for a meal before or after my visit?
Yes, several dining options near Verizon include Panera Bread, Qdoba Mexican Grill, Noodles & Company, Cousins Subs, Perkins Restaurant & Bakery, and Wendy's.
Can I visit an eyewear or eye care clinic near the Verizon store in Manitowoc?
Yes, nearby options include Shopko Optical and eye care clinics like Kirsten Brady O.D. and Brian Cook O.D. close to the Verizon Cellular Sales store.