With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Manitowoc store today.
Never answer their phone. When I download apps and type my number in it says it’s an “invalid US number” and then told me I had to pay $15 to change it. That’s the number they gave me
HA
Heather Antoniewicz
Aug 10, 2022
1.0
I went in to replace my sons phone as he had dropped it and shattered the screen. From the minute I walked in the associate had an attitude with me. The lady associate told me I was not a authorized user, I have been an authorized user since my fiancee and I opened the account, I asked her if she could call customer service, representative said "I won't call.." I called myself and yes I was an authorized user. I get it, glitch in the system or whatever, she brought it back up and yes I was on there as an authorized user. Customer refused to help me even after her manager instructed her too. Yes, I got frustrated at one point but I walked away for a few minutes and calmed down and came back and stayed calm even after she threatened me. I go to this store anytime I have issues with my account or phone and I have dealt with Tommy, who is one of the managers and he is great and always is calm, great customer service skills. I have never dealt with this lady before (hopefully never again). Cricket has been great to work with except for this one issue.